Capture funds later
If you wish to capture payment at a later date via Stripe follow the below steps.
- Go to WebToffee Stripe > General Settings. Disable the Capture payment immediately option.
2. Next, from Stripe Overview page, go to the ‘Order details‘ section.
3. Locate the specific order and click the Capture button across it. Upon capture, the corresponding sum of money will be deducted from the customer’s account.
Refunds in Stripe
You can process both full and partial refunds via Stripe through the overview page of the plugin.
Process Full Refunds
Step 1 – Go to the Stripe Overview > Order Details.
Step 2 – You can enable the ‘Full‘ checkbox across the order you wish to refund and click the Refund button beside it.
Process Partial Refunds
Step 1 – Go to the Order Details section inside the page.
Step 2 – Locate the order and disable the ‘Full‘ checkbox against it.
A new field appears where you can enter the amount that should be refunded.
Step 3 – Enter the amount and click the Refund button.
Now, the specified amount will be refunded and credited to your customer’s account.
To partially refund a particular order deselect the ‘Full’ checkbox across the order and enter the amount you wish to refund and click the refund button.
Change Order Status
If you wish to change the status of a particular order to ‘Complete‘. You can click the Complete button against the order and change the order to complete.
To bulk change order status you can select all the orders you wish to change and choose the order status from the bulk actions drop-down.
To know more about the plugin, refer the setup article.