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Documentation/Subscriptions for WooCommerce/Change the Order Status After Successful Payment Using Subscriptions for WooCommerce

Change the Order Status After Successful Payment Using Subscriptions for WooCommerce

Last updated on June 8, 2021

The following code snippet can be used to change the status of an order to ‘completed’ after a payment has been processed successfully by the Subscription for WooCommerce plugin. Simply add the following code snippet to the active child theme function.php.

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This article posted in Code Snippet, Documentation, FAQ, Subscriptions for WooCommerce and tagged change order status, code snippet, Subscriptions for WooCommerce, woocommerce

Written by

Safwana

Safwana is a technical content writer for WebToffee. She loves working in WordPress and writing about it.

Comments (21)

  1. Federico Van

    June 29, 2021

    Hi,
    great job! I used the code and it works perfectly. But if I wanted to use this hook ‘woocommerce_subscription_renewal_payment_complete’ for Subsciptions renewal order, I could use the same code?
    Thanks in advance

    Reply
    • Mark

      Mark

      June 30, 2021

      Hi Federico,

      Could you please brief your exact requirement? This code can be used only to mark all orders as completed after payments.

      Reply
      • Federico Van

        June 30, 2021

        Hi Mark,
        and thanks for reply.
        I would like to mark as Completed also the orders for renewal of subscriptions after the payment, not only the new orders

        Reply
  2. Mustafa Akgül

    April 11, 2021

    Hello there. If a note is written on the order, can I automatically change the order status to pending?

    Reply
    • Mark

      Mark

      April 13, 2021

      Hi Mustafa,

      We do not have any particular hooks in the plugin to achieve this. Since order creation is a default woocommerce action, kindly check in some common woocommerce forums.

      Reply
  3. Amanda Wyatt

    April 9, 2021

    I have a very strange question relating to this. I need to auto update my status from “pending” to “processing”. I have an order approval gateway for an account customer – after the order is approved – that counts as the payment. So rather than requesting payment I need a status to be auto updated to processing… is there any help available for me?

    Reply
    • Mark

      Mark

      April 16, 2021

      Hi Amanda,

      If you are required to auto update all pending order to completed, you might need to look for some plugin like this one here. Hope it helps.

      Reply
  4. Arif Sharif

    August 19, 2020

    Does this code work for the latest version of woocommerce?

    Reply
    • Mark

      Mark

      August 26, 2020

      Yes.

      Reply
      • Roland Steinmassl

        Roland Steinmassl

        August 28, 2020

        yes it works! i just implemented it.

        Reply
  5. Al Ortiz

    July 22, 2020

    What if I want to change only “On Hold” orders to “processing”, can I still use the above code?

    Reply
    • Mark

      Mark

      August 7, 2020

      Hi Al,

      To change from on hold to processing orders, you should try the following:

      add_action( 'woocommerce_thankyou', 'woocommerce_auto_processing_orders');
      function woocommerce_auto_processing_orders( $order_id ) {
      if ( ! $order_id )
      return;

      $order = wc_get_order( $order_id );

      // If order is "on-hold" update status to "processing"
      if( $order->has_status( 'on-hold' ) ) {
      $order->update_status( 'processing' );
      }
      }

      Reply
      • Roland Steinmassl

        Roland Steinmassl

        August 31, 2020

        Hi Mark.
        I switched it so that “processing” always goes to “on-hold” – BUT the problem is that i only need that after a successful payment – not when i set “processing” manually. Any ideas? Thanks, Roland

        Reply
  6. arash

    June 14, 2020

    it is better to use something like this:

    add_filter( ‘woocommerce_payment_complete_order_status’, ‘ar_woocommerce_payment_complete_order_status’, 10, 2 );
    if(!function_exists(‘ar_woocommerce_payment_complete_order_status’)){
    function ar_woocommerce_payment_complete_order_status( $order_status, $order_id ) {
    $order = new WC_Order( $order_id );
    if ( ‘processing’ == $order_status && ( ‘on-hold’ == $order->get_status() || ‘pending’ == $order->get_status() || ‘failed’ == $order->get_status() ) ) {
    return ‘completed’;
    }
    return $order_status;
    }
    }

    Reply
  7. Christopher Michael

    Chris

    April 9, 2019

    This does not look like it targets orders created via a subscription. I sell physical products too. If I add this code, it looks like its going to mark my physical products as Completed too, “and never make it in to shipstation” could you confirm this?

    Reply
    • Alan

      Alan

      April 9, 2019

      Hi Chris,

      If the above code snippet is used all the order status will be changed to completed from processing. If you required to change the status of only the subscription orders we can customize the snippet for you. Please reach us via support if you are interested in having the customized code snippet.

      Reply
  8. colin

    Colin

    September 5, 2018

    Hi Safwana
    So adding the above code will just mark the original order as complete, but leave all the recurring payment alone? i.e. if a customers has 5 recurring payments, the original order will say complete, but the remaining 4 payments will all work fine and live in the WebToffee Subscriptions tab?
    Thanks

    Reply
    • Safwana

      Safwana

      September 5, 2018

      Hi Colin,

      The above code snippet will change the status of orders to “completed” when it comes in as “processing”. Also, if the recurring order comes in the processing status, that will also be marked as completed.
      If the parent order is set to complete from processing, that will not affect the remaining recurring orders and they will occur as expected.

      Reply
  9. Rob

    August 19, 2018

    Does this work for recurring subscriptions?

    At the moment, only the first payment is taken and the subscription then shows as ‘on hold’.

    I’ve done something similar to the above snippet for virtual products setting them to complete when payment is taken, but the subscriptions have a status of ‘active’ when complete.

    So does this work, or should I just change it to $order->update_status(‘active’); ?

    (I don’t have access to the site’s database to see what it’s actually stored as).

    Reply
    • Rob

      August 19, 2018

      I think I get it now. Subscriptions aren’t orders, so when the order is set as complete the subscription status should update.

      Reply
      • Safwana

        Safwana

        August 20, 2018

        Hi Rob,

        The above snippet will let you mark the parent order as complete, which would be set to processing by default after payment processing. The subscription order status will be set to active if the order status is either processing or complete, considering the payment completed successfully.

        The issue could be related to payment failure. Please reach us via our support desk and share us the version of the plugin and the payment gateway plugin you are using so that the developers can have a look.

        Reply

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