Adding a return policy provides guidelines for customers regarding the return process, and creates a sense of transparency and trust. The WebToffee’s WooCommerce Shipping Labels, Dispatch Labels, and Delivery Notes plugin enables the easy addition of a return policy to WooCommerce shipping labels. To add a return policy to shipping labels:
- Set a Return policy in the General settings page.
- Enable the Return policy on the active shipping label template.
Prerequisites
- Install and activate the following plugins:
Step 1: Set a return policy in the general settings page
To add a return policy for the documents:
- Navigate to Invoice/Packing > General Settings > General.
- In the General tab, head to Return Policy.
- Add a suitable return policy in the space provided.
- Click on Update Settings and save changes.
By default, the return policy is enabled for credit notes only. Completing the above step will add the return policy to credit notes. To add the return policy to other document types, navigate to the required documents Customize page and toggle on the return policy option from the template elements.
Step 2: Enable the return policy on the active shipping label template
To enable the return policy for the active shipping label template:
- Navigate to Invoice/Packing > Shipping label > Customize.
- Under the Customize tab, head to the Return Policy present in the template elements.
- Turn on the toggle button present against the return policy to enable it.
- Click on Save and update the template settings. The plugin will now display the return policy on the shipping labels as shown below:
Adding a return policy to WooCommerce shipping labels helps communicate clear return guidelines to customers, improving transparency and trust. With the WebToffee WooCommerce Shipping Labels, Dispatch Labels, and Delivery Notes plugin, store owners can easily set a return policy in the general settings and enable it on the shipping label template. This ensures customers receive clear return instructions along with their shipment documents.
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