Packing slips contain important information about an order. Sending packing slips to warehouses makes it easier for the packers to pack the products and initiate the shipment process. The WebToffee’s WooCommerce PDF Invoices, Packing Slips, and Credit Notes plugin helps send packing slips as an attachment to custom email addresses simultaneously when a customer places an order. To send packing slips to custom email addresses, follow the below steps:
- Head to the Email packing slip option.
- Select Custom Email.
- Update the Settings.
- Add recipient email addresses.
- Save Changes.
Step 1: Head to the Email packing slip option
- Navigate to Invoice/Packing > Packing slip > General from your WordPress dashboard.
- Under the General tab, head to the Email packing slip automatically to option.

Step 2: Select Custom Email from the dropdown
- From the dropdown, select Custom email as the order status.
Step 3: Update the settings
- Click on Update Settings to save the changes.
Step 4: Add recipient email addresses
- After updating the settings, click on the here hyperlink within the help text. You’ll be taken to the WooCommerce Emails Settings.
- Head to the Recipient(s) option.
- Enter the recipient email addresses separated by a comma.
Step 5: Save Changes
- Click on Save Changes to update the changes.
The following image shows a WooCommerce email sent to a custom recipient with a packing slip attachment.
Amuna Vercruysse
August 30, 2022
Hi, is it possible to send a packing slip for each category group to a different mail?
Mike
August 30, 2022
Hi Amuna,
We understand your requirement. However, our plugin presently doesn’t offer any options to generate individual packing slips based on the product category.
Gregor
January 24, 2022
Super plugin! Whereby it is almost a whole ecosystem. Thanks!
I find the function with the separate sending of an email, on order receipt, great.
Is there also a possibility to send the email with the picklist only at a certain status to another address (warehouse)?
Mike
February 5, 2022
Hi Gregor,
Thanks for reaching out to us. You can send the picklist to any separate mail by using the “Share Picklist PDF as a separate email” option located on the General tab of the picklist settings page (Invoice/Packing > Picklist > General). Which will be sent upon the order creation.
Joseph
April 6, 2022
Hello, I have the same question as Gregor and you didn’t really answer to his question. I have to send the picklist only when the order is paid (status of processing) and not as soon as the order is made. I tried to enter the status on the above option “send PDF in emails”, but now the email is never sent. If I go in the order and select “send picklist” manually it works, but not automatically.
Mike
April 19, 2022
Hi Joseph,
Thanks for the clarification. We understand your requirement. However, presently the “share Picklist PDF as a separate email” option triggers when the order is placed.
Ronald Schuitemaker
March 27, 2021
Hi, I am missing the customer note from an order in the complete plugin. Can I add it to a packing slip somehow by using a filter? Best Ronald
Mark
March 31, 2021
You can add customer notes directly via settings. Please refer the article here.