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Exclude Backorder and Virtual Items from WooCommerce Shipping Labels and Delivery Notes

Last updated on December 2, 2024

Excluding back-ordered and virtual items from shipping labels and delivery notes helps streamline the order fulfillment process. Ensuring that only products ready for shipment are listed reduces confusion for the packing team and customers. With WebToffee’s WooCommerce Shipping Labels, Dispatch Labels, and Delivery Notes plugin, store owners can easily exclude back-ordered and virtual items from shipping labels and delivery notes.

Excluding items from WooCommerce shipping labels

  1. Go to Invoice/Packing > Shipping Label > General from your WordPress dashboard.
  2. Locate the Print section and find the Skip displaying option.
Option to skip back order and virtual items - WooCommerce shipping label
Option to skip back order and virtual items – WooCommerce shipping label
  1. Select the checkboxes for the items you want to exclude from shipping labels.
Backorder and virtual items excluded - WooCommerce shipping label
Backorder and virtual items excluded – WooCommerce shipping label
  1. Save your changes by clicking Update Settings.

Use Case

Let’s take an example of an order consisting of a virtual product, a back-ordered product, and a regular shippable product. The option to exclude back-ordered and virtual items is enabled, and the packaging type is set to ‘pack items individually‘ (each item will have a shipping label). The shipping label, before and after excluding the back-ordered and virtual items, will look like this:

Excluding items from WooCommerce delivery notes

  1. Go to Invoice/Packing > Delivery note > General from your WordPress dashboard.
  2. Locate the Product display section and find the Skip displaying option.
Skip display option - WooCommerce delivery note
Skip display option – WooCommerce delivery note
  1. Select the checkboxes for the items you wish to exclude from delivery notes.
Backorder and virtual items excluded - WooCommerce delivery notes
Backorder and virtual items excluded – WooCommerce delivery note
  1. Save your changes by clicking Update Settings.

Use Case

Let’s take an example of an order consisting of a virtual product, a back-ordered product, and a regular shippable product. The option to exclude back-ordered and virtual items is enabled, and the packaging type is ‘Single package per order‘ (a single delivery note for an order). The delivery notes, before and after excluding the back-ordered and virtual items, will look like this: