Exporting customers from a WooCommerce store is frequently required for different reasons. This article will discuss these scenarios and guide you on managing them efficiently with little hassle. We will also highlight how using a plugin for customer data export can simplify the process, making handling and transferring your customer information easier.
Whether migrating to a new platform or integrating with third-party services, exporting customer data effectively is critical. Online stores that manage customer data properly see significant improvements in operational efficiency and customer satisfaction.
In many cases, you’ll need to export not just basic customer data but also custom fields and metadata. To make this process smoother, using a plugin can be incredibly helpful. They allow you to quickly transfer custom data, ensuring no important information is left behind during the migration.
This article will delve into the various situations where exporting customer data is essential. We’ll also cover how to use plugins to export a custom data list efficiently so you can achieve a smooth data transfer with minimal effort.
Key Takeaways:
- Exporting customer data is often carried out for various reasons, such as site migrations or backups, and it is typically a time-consuming and tedious task.
- Specialized plugins, like WebToffee’s Customers Import Export plugin, automate and simplify customer imports, ensuring smooth and error-free operation.
- Migration or Backup: If you plan to move your store to a different platform, exporting your customer list is a great way to ensure a smooth transition. It’s also wise to create a backup of your customer data to protect against technical problems or potential data loss.
- Bulk Updates: Exporting your customer data to a CSV or another format makes it easier to apply updates like contact information, subscription statuses, and custom fields simultaneously instead of individually updating each customer.
- Duplicating Customers: Exporting is a very practical approach if you’re looking to transfer your customer data from an existing site to a new one. This helps maintain consistency and accuracy in customer records across both sites.
- Offline access: Exporting your customer data to a file allows you to gather all the information in one location, making it easy to access even offline.
Now, let’s explore how you can export your users. WordPress offers a built-in option that’s simple and easy to use. This basic feature lets you export your users with just a few quick clicks.
You can directly download the export file with all the fields. To do that,
- Navigate to Users > All Users.
- From the Bulk Action drop-down list, select Export as CSV and click Apply.
All the information about the selected User(s) will be auto-downloaded to a CSV file.

This default WordPress option has limitations and is primarily designed for basic export tasks. It is inadequate for large-scale exports from stores with many customers and does not offer much control over the export process.
That’s where a dedicated plugin comes in handy. It makes exporting customer data much easier and gives you more control with advanced options to manage the process smoothly.
The WordPress Users and WooCommerce Customers Import Export plugin is one such plugin that’s available for free. Let’s see how this plugin can help you export the customer list from your WooCommerce store.
Here is how you export the customer list from your WooCommerce store.
Step 1: Install & Activate the WooCommerce Customers Import Export Plugin
- From your WordPress dashboard, go to Plugins > Add New.
- Search ‘WordPress users and WooCommerce customers import export’ plugin by WebToffee.
- Install and Activate the plugin.
Step 2: Select User/Customer as Post Type for Export
After the plugin activation,
- Go to the dashboard and navigate to WebToffee Import Export > Export.
- Select User/Customer as the post type.
Step 3: Select Advanced Export Option for Customers
Here, you need to select Advanced Export.
Advanced export allows for detailed filtration, column selection, and additional options.
Once done, proceed to the next step.
Step 4: Select ‘Customer’ from User Roles
This option will help you filter the customer data for export.
- In the User Role field, select Customer from the drop-down.
You can also export customers based on their email and registration date.
Step 5: Map & Reorder Export Columns
In this section, you can edit the column names if needed.
The drop-down menu allows you to customize the headers for your export CSV file and even rename them.
Additionally, you can rearrange the columns by moving them to adjust the order.
Step 6: Export Customers
In this final step, you can configure a few options.
- In Export guest users, you can mark Enable to include guest users in your store along with the export.
- Next, you can set the number of records the server will process in each batch during the set timeout period.
- Click on the Delimiter drop-down and choose a separator (comma, semi-colon, tab, space) to differentiate columns in the CSV file.
- Once done, click Export.
Note: If your export fails due to a time-out, you can lower this number and try again.
Following is a screenshot of an exported CSV using the plugin.
Likewise, the plugin lets you import customers/users as well. You can simply import users by uploading the CSV file containing all the user/customer data that needs to be imported.
Also Read: How to Import WordPress Users from CSV?
The WooCommerce Customers Import Export plugin discussed in this article has a premium version for migrating user and customer data. It features several advanced options, such as:
- Support for additional file formats like XML and Excel
- Extensive filtering options for specific customer data export
- Customer metadata export
- Scheduling actions with FTP/SFTP for automating exports
- Export guest customers and more
The premium version of the WooCommerce Customers Import Export plugin offers advanced features that streamline the migration of user and customer data, making it more efficient, customizable, and easy to manage. Whether managing large imports, automating exports, or working with specific customer information, this plugin provides all the necessary tools for a smooth migration experience.
Customer data is a crucial asset for your store. Sometimes, exporting this data becomes necessary – for backup, migrating to a new site, or for analysis and auditing.
Plugins like WooCommerce Customers Import Export simplify the process, offering various features that make exporting your customer data secure and efficient.
We hope this article has made exporting customer lists from WooCommerce clear and straightforward.
If you have any questions or need further clarification, please comment below, and we will be happy to assist you!
Comments (5)
Ryan
January 25, 2022
How can I get the last active, signup, orders, total spend, aov of customers?
Alan
February 2, 2022
Hi,
The signup, orders, and total spend data of the customers are not stored with the user details in the user table. Hence these data cannot be exported using the User export plugin.
To export the last active data of the user you can use the pro version of the plugin. The last active data will be exported to the meta:wc_last_active column.
Pelumi
January 14, 2022
How can I get the email and phone number of guest customers?
Alan
January 17, 2022
Hi,
The email and phone number will be exported to the billing_email and billing_phone columns. Please check those columns in the exported CSV.
Dave Evans
September 30, 2022
Hi, does this export the first line of the customer’s address ?