Overview
GDPR
CCPA
Third-Party Compatibility
FAQ
ChangelogHow can I disable the “Privacy & Cookie Policy” tab after accept?
Go to GDPR Cookie Consent menu > Settings > Customise cookie bar tab > Revisit consent and disable it.
My consent report is empty. How can I enable it?
Go to GDPR Cookie consent > Settings > General > Others to enable it
What information does the consent log store and where is it stored?
Consent log data is stored in your WordPress database. The log contains user IP, visited date, category preferences, and user ID.
How can I block a script that is not supported by your Script Blocker?
Add a cookie manually to the cookie list and add the script in respective header/body fields. Also, remove the script from anywhere else on the site. Refer to user guide for more details.
I have made some changes to the settings/cookie bar text/theme, but they are not shown in the front end. How can I fix it?
Try clearing the site cache and hard refresh the page (Ctrl/Cmd + Shift + R). Contact support if it doesn’t help.
Cookie scanner returns 0 cookies as result. What can I do to fix it?
Since the scanner accesses the site from a private window/incognito window, make sure that the cookies are present and set in your site from an incognito window. Open the site in private window and open developer console and check the following:
Make sure that all the database tables mentioned below are created.
- wp_cli_cookie_scan_url
- wp_cli_cookie_scan_cookies
- wp_cli_cookie_scan
- wp_cli_cookie_scan_categories
How long does the user consent is saved before the bar is shown again?
365 days. The consent of a user is saved using the cookie named viewed-cookie_policy. The duration of this cookie is 365 days. It will automatically be deleted after one year and the banner will be shown again to the visitor for consent.
Comments (2)
Wong Manlok
May 28, 2021
Hello, I just tried this plugin for cookie. I would like to ask how to know I have already accepted the cookie or how to know the cookie bar is shown or not.
Mark
June 1, 2021
Hi Wong,
If you are using Chrome, open developer console > go to applications tab > Click on Cookies and select you site domain name. Please check if you have set a cookie named ‘viewed_cookie_policy’ and if the value is yes, you have clicked accept. If you haven’t yet accepted or rejected, there won’t be such a cookie present. You can check the site again by opening it in private window.