The screenshots and content you are viewing corresponds to an older version. We are in the process of updating the documentation to reflect the current version. Until then, you may refer to the latest set up guide for an insight.

How to Retain WooCommerce User’s Password on Import

One of the most vulnerable data of a user is their password. It is very important to safeguard it while migrating from one store to another. WordPress User & WooCommerce Customers Import Export Plugin facilitates efficient import and export of users and their relevant data.

Let us have a look into how this plugin retains the user’s password on migration.

Navigate to WebToffee Import Export (Pro), after installing and activating the plugin via Plugin Setup .
Click on Import and follow the steps in How to import/export user data to get your site’s user data.
Once you reach Step 4, the following window appears from which you can set Retain user passwords to “Yes” and import.

Note: This option is particularly used for users who have their passwords already encrypted in their CSV. In most cases, the passwords of users are encrypted on export from any site. Usually, the same exported file is used for importing users into another site. In those cases, the passwords will be in encrypted form in the CSV and so the users can choose the “Yes” option to import the user’s password so as to avoid duplicate encryption. However, there may be cases where a user is manually created in the CSV and the same is used for the import. In those situations, the passwords can be imported in encrypted form by choosing the “No” option for additional security.

In both the cases of automatic and manually created CSV, the plugin efficiently handles the user password with utmost security on import.

Please refer here to know more about the plugin.

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This article posted in Documentation, Import, Knowledge Base, WordPress Users & WooCommerce Customers Import Export

Written by

Shesna

Shesna is a technical content writer for WebToffee. She is familiar in working closely with the SMEs to break down complex technical information into a concise, easy to understand manner.

Comments (4)

José Sánchez

February 24, 2021

Hello, when it send the email to the new import users with the user / password, the password is wrong.

Can you help me please?

Thank you.

Reply
- Mark
  
  February 24, 2021
  
  Hi,
  
  If you are migrating the password from one site to another site then please make sure that you select Yes for the option Retain user password. if you are fresh import a user then please make sure that you select No for the option retain user password. If the issue persists please reach us via support.
  
  Reply
Chris Mitchell

May 28, 2020

The link in this article that says “You may refer the user import export set up article to know more about the importing steps” gives a 404 error.

Reply
- Mark
  
  May 28, 2020
  
  It could have been some temporary glitch. Please check now.
  
  Reply

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How to Retain WooCommerce User’s Password on Import

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