How to send email to customers on updating WooCommerce orders with status change
Order/Coupon/Subscription Import Export plugin consists of various options to accommodate all needs for importing orders, coupons, and subscription. It facilitates easy import using CSV, FTP, or even URL very easily. In addition, the plugin is equipped with various filter options to generate output in a more concise manner.
There can be instances where the status of existing orders might have changed and you need to send email to corresponding customers notifying about the order status change on import. To achieve this, you will just have to check the Send mail on order status update option from the import window provided that the Update order if exists check box is enabled.
To import orders follow the steps below:
-
- Choose any method from among the three available options for importing the orders.
- CSV
- FTP
- URL
In this case, let us proceed with attaching a CSV for importing orders.
- Select a mapping file if already saved for reuse.
- Select Update order if exists checkbox (This is applicable only for existing orders)
- If the user (customer) belonging to an order doesn’t exist in the target site, a new user will be created if Create User is enabled. Leave this option unchecked if you do not want new users to be created.
- By default, a comma is taken as the delimiter.
- Then, enable Send email on order status update to send email to the concerned customer notifying about the order status change. For example, while importing orders with a change in order status from processing to complete, the change in the order status will be notified by email to the concerned customer on enabling Update order if exists and Send email on order status update.
- Proceed to the next stage to import mapping
- Once the mapping is done proceed to import procedure.
- Along with the successful import, an email will be sent to concerned customers notifying about the order status change.
- Choose any method from among the three available options for importing the orders.
Refer to know more about import and export orders.
Comments (2)
nabeel Jaleel
May 3, 2020
Hi everyone
please any one
can help me
I want change font size of shipping address details to 16 px instead of 14 px ???
I can change label size only ! but i want change shipping address details too ?
can help me please ?
Rwgards
Mark
May 4, 2020
Please submit a ticket here with your order number and requirement details.