Array ( [0] => GDPR Cookie Consent [1] => CCPA [2] => Getting Started [3] => Changelog [4] => GDPR [5] => Add and Categorise Cookies [8] => Auto-block cookies with Script Blocker [13] => Create Privacy Policy Page [15] => Customize Cookie Notice [18] => Customize Settings Pop up [19] => Change Toggle button color [21] => Display Cookie List [22] => FAQ [23] => Getting Started [24] => Multilingual Support [25] => Overview [26] => Import Export Suite for WooCommerce [28] => Order / Coupon / Subscription Export Import Plugin for WooCommerce [29] => PayPal Express Checkout Payment Gateway for WooCommerce [30] => Changelog [31] => Getting Started [32] => Issue Refund [34] => Video Tutorial [35] => Print Invoice, Packing Slip, Delivery Note & Label for WooCommerce [36] => Address Label [39] => Changelog [41] => Credit Note [43] => Delivery Note [45] => Dispatch Label [47] => FAQ [48] => Invoice [49] => Adding meta data [50] => Customizations [51] => Email PDF Invoice [52] => FAQ [53] => Getting Started [54] => Invoice Number [55] => Multilingual Support [56] => Overview [57] => Packing Slip [58] => Customizations [59] => Getting Started [60] => Pick List [62] => Proforma Invoice [65] => Shipping Label [68] => Product Import Export Plugin for WooCommerce [69] => Smart Coupons for WooCommerce [70] => Abandoned Cart Discount [71] => Advanced Coupon Options [72] => Bulk Generate [73] => Changelog [76] => Getting Started [78] => Import Coupon [80] => Sales Countdown Timer [81] => SignUp Coupon [82] => Store Credit [84] => Volume/Quantity based coupon [85] => Stripe Payment Gateway for WooCommerce [86] => Alipay [87] => Apple Pay [88] => Changelog [89] => Compatibility with Subscription [90] => Getting Started [93] => SCA Ready [94] => Stripe Checkout [95] => Stripe Overview [96] => Stripe via Credit Card [97] => Troubleshoot [98] => Video Tutorial [99] => Subscriptions for WooCommerce [100] => Changelog [101] => Email Notifications [102] => FAQ [103] => Getting Started [104] => Manually Add or Modify Subscriptions [105] => Subscriptions Payment Gateway Guide [106] => URL Coupons for WooCommerce [107] => Changelog [108] => FAQ [109] => Getting Started [110] => Import URL Coupons [111] => QR Code Coupon [112] => WordPress Users & WooCommerce Customers Import Export )

Documentation/Order / Coupon / Subscription Export Import Plugin for WooCommerce/How to send email to customers on updating WooCommerce orders with status change

How to send email to customers on updating WooCommerce orders with status change

Order/Coupon/Subscription Import Export plugin consists of various options to accommodate all needs for importing orders, coupons, and subscription. It facilitates easy import using CSV, FTP, or even URL very easily. In addition, the plugin is equipped with various filter options to generate output in a more concise manner.

There can be instances where the status of existing orders might have changed and you need to send email to corresponding customers notifying about the order status change on import. To achieve this, you will just have to check the Send mail on order status update option from the import window provided that the Update order if exists check box is enabled.

To import orders follow the steps below:

    1. Choose any method from among the three available options for importing the orders.
      • CSV
      • FTP
      • URL
        In this case, let us proceed with attaching a CSV for importing orders.
    2. Select a mapping file if already saved for reuse.
    3. Select Update order if exists checkbox (This is applicable only for existing orders)
    4. If the user (customer) belonging to an order doesn’t exist in the target site, a new user will be created if Create User is enabled. Leave this option unchecked if you do not want new users to be created.
    5. By default, a comma is taken as the delimiter.
    6. Then, enable Send email on order status update to send email to the concerned customer notifying about the order status change. For example, while importing orders with a change in order status from processing to complete, the change in the order status will be notified by email to the concerned customer on enabling Update order if exists and Send email on order status update.
    7. Proceed to the next stage to import mapping
      WooCommerce Order Import-Send email on Order status update
    8. Once the mapping is done proceed to import procedure.
    9. Along with the successful import, an email will be sent to concerned customers notifying about the order status change.

Refer to know more about import and export orders.

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This article posted in Documentation, Knowledge Base, Order / Coupon / Subscription Export Import Plugin for WooCommerce

Written by

Shesna

Shesna is a technical content writer for WebToffee. She is familiar in working closely with the SMEs to break down complex technical information into a concise, easy to understand manner.

Comments (2)

  1. nabeel Jaleel

    May 3, 2020

    Hi everyone
    please any one
    can help me
    I want change font size of shipping address details to 16 px instead of 14 px ???
    I can change label size only ! but i want change shipping address details too ?
    can help me please ?
    Rwgards

    Reply
    • Mark

      Mark

      May 4, 2020

      Please submit a ticket here with your order number and requirement details.

      Reply

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