WebToffee Logo
  • Home
  • Plugins
  • Bundles
  • Blog
  • Documentation
  • Support
Login
0

How to Import and Export WooCommerce Product Reviews and Ratings- UserGuide

Last updated on February 2, 2022

The free version of the Product Import Export for WooCommerce helps you to import and export all the product reviews and ratings from one online store to another in an efficient and quick manner.

Export Product Reviews

To export WooCommerce product reviews:

  • Click on WebToffee Import/Export(Basic) > Export.

Step 1: Select a post type

As a first step, you need to choose the post type as Product Review.

selecting post type to export using the import export plugin

Step 2: Select an export method

Choose from the below options to continue with your export:

  •  Quick export from DB
  •  Based on a pre-saved template 
  •  Advanced export

Let us have a look at each of these export methods:

Quick Export

  • exports the basic/standard fields of the respective post type.  
  • Click the Export button to complete the action. Proceed with Step3 for advanced options.Quick export method in the import export plugin

Pre-saved template

  • exports data as per the specifications(filters, selective column, mapping.. etc) from the previously saved file.
  • By selecting this option, one can choose a previously saved template from the Export template drop-down.
Note: The template will be listed in the drop down only if you have saved it in previous exports, if you go through the Advanced export, at Step 5 you will get an option to save the template. Once you save that, next time when you want to export a pre-saved template, it will be populated within the drop down.
  • Click the Export button to complete the action or proceed to Step3 to filter data.product-reviews-export-presaved

Advanced Export

  • Takes you through a detailed process of filtering/column selection/advanced options that may be required for your export.
Note: You can also save this file as a template for future use.
  • Click on Step3 to filter data.product-reviews-export-advanced-method

Step 3: Filter data

Filter data that needs to be exported as per the below criteria.

  • Total number of reviews to export : The actual number of reviews you want to export. e.g. Entering 500 with a skip count of 10 will export reviews from 11th to 510th position.
  • Skip first n reviews : Specify the number of reviews to be skipped from the beginning. e.g. Enter 10 to skip first 10 reviews from export.
  • Date From : Date on which the review was received. Export products reviews received on and after the specified date.
  • Date To: Date on which the review was received. Export products reviews received upto the specified date.
  • Products: Input the product name to export respective reviews.
  • Stars: Export reviews of a specific star rating.
  • Customer/Guest Review : Export reviews by customer, guest or both.
  • Review with replies : Includes the replies along with the respective reviews.
  • Status
  • Sort Columns: Sort the exported data based on the selected columns in the order specified. Defaulted to ascending order
  • Sort By: Defaulted to ascending. Applicable to above-selected columns in the order specified.
Filter data during export of product reviews

Step 4: Map and reorder export columns

The column names appearing in this section can be edited if required. The preferred names and choices that were last saved can be viewed on choosing a pre-saved template. One can also move the columns to reorder the arrangement.

Map and re-order export columns
  • Here, you can map and reorder the export columns under Default fields.
  • Click on Step 5 to proceed.

Step 5: Advanced Options/Batch Export

On reaching Step 5, the following window will appear, from where you can export in batches.

Advanced export options of product reviews
  • Save the template file for future export as shown below(if needed).
Saving the template
  • Click on Export to finish.

Import Product Reviews

Download Sample Product Review CSV.

To import WooCommerce product reviews:

  • Click on WebToffee Import/Export(Pro) > Import.

Step 1: Select post type

As a first step, you need to choose the post type as Product Reviews.

Selecting post type as product reviews during import

Step 2: Select import method

Choose from the below options to continue with your import:

  •  Quick import 
  •  Based on a pre-saved template 
  •  Advanced import

Let us have a look at each of these export methods:

Quick Import

  • imports the basic/standard fields of the respective post type.  
  • primarily used when your input file was exported using the same plugin.
  • One can import file from:
    1. Local
    2. URL
    3. FTP
  • Click the Import button to complete the action or proceed to Step3 for advanced options.
    Quick import of product reviews

Pre-saved template

  • This method retains the previous filter criteria and other column specifications as per the chosen file and imports data accordingly.
  • By selecting this option, one can choose a previously saved template from the Import template drop-down.
Note: The template will be listed in the drop down only if you have saved it in previous imports, if you go through the Advanced import, at Step 4 you will get an option to save the template. Once you save that, next time when you want to import a pre-saved template, it will be populated within the drop down.
  • Click the Import button to complete the action or proceed to Step3 to map and reorder columns.Pre-saved import of product reviews
  • Navigate to Step 3 to know more about mapping and reordering import columns.

Advanced import

  • This option will take you through a detailed process of filtering/column selection/advanced options that may be required for your import.
    Advanced import of product reviews
Note: You can also save this file as a template for future use.

Step 3: Map import columns

Here, you can map the import columns under:

  • Default fields: The column names appearing in this section can be edited if required. The preferred names and choices that were last saved can be viewed on choosing a pre-saved template. One can also move the columns to reorder the arrangement.
Mapping import columns of product reviews

Evaluate field

Evaluate field can be used to append a value/expression to an existing item while importing. It basically selects/maps any column from the input file and compute the values with expressions and creates output.

  • Expression: Any of the operators +*/-()&@ or string constants can be used along with the attributes to manipulate the respective value. 
  • Input: Select the column from the drop down which has to be modified.
  • Output: Sample value will be created based on the first record from input file.
Note: Columns that have no values in the input file may cause syntax errors if used in an expression.
Evaluate field during import of product reviews
  • Click on Step 4 to proceed.

Step 4: Advanced Options/Batch Import

On reaching Step 4, the following window will appear, from where one can:

  1. Update Only: On selecting “Yes”, the store is updated with the data from the input file only for matching/existing records from the file. On selecting “No”, the entire data from the input file is processed for an update or insert as the case maybe.
  2. If the review exists in the store: You can either Skip or Update the entry.
  3. Associate product reviews by SKU: Links with product reviews on the basis of product ID.
  4. Import in batches of: You can set the number of records that the server will process for every iteration within the configured timeout interval. If the import fails due to timeout, you can lower this number accordingly and try again.
Advanced options of product review import
  • Click on Import/Schedule to finish.
  • Save the template file for future (if needed).
Saving template file

Related article: How to import and export WooCommerce Products

  • Was this article helpful?
  • Yes, thanks!Not really

Written by

Vineetha

Vineetha is a technical content writer with a knack of simplifying complex information into readable content. She focuses on writing content in a conveyable and clear format.

Got any query? Please leave a comment or reach out to our support

Cancel reply

Your email address will not be published. Required fields are marked *

Product Import Export for WooCommerce

Get free plugin

On this page

  • Export Product Reviews
  • Step 1: Select a post type
  • Step 2: Select an export method
  • Quick Export
  • Pre-saved template
  • Advanced Export
  • Step 3: Filter data
  • Step 4: Map and reorder export columns
  • Step 5: Advanced Options/Batch Export
  • Import Product Reviews
  • Step 1: Select post type
  • Step 2: Select import method
  • Quick Import
  • Pre-saved template
  • Advanced import
  • Step 3: Map import columns
  • Evaluate field
  • Step 4: Advanced Options/Batch Import

Get started with your WebToffee plugin!

Your plugin will be downloaded in a few seconds...

All you need to do is add the plugin to your WordPress website.

To install and activate the plugin, view our installation guide.

download now

We develop awesome WordPress plugins & WooCommerce extensions to help build successful online businesses.

© 2023 WebToffee. All rights reserved.

Our plugins

  • GDPR Cookie Consent
  • PDF Invoices & Packings Slips
  • Product Import Export Plugin
  • User & Customer Import Export
  • Import Export Suite
  • Sequential Order Numbers
  • Smart Coupons for WooCommerce
  • URL Coupons for WooCommerce
  • PayPal Express Checkout
  • Stripe Payment Gateway
  • Subscriptions for Woocommerce
  • Product Catalog Sync for Facebook
  • PrintNode for PDF Invoices
  • Order, coupon, subscriptions for WooCommerce
  • WordPress Backup and Migration
View more +

Get Started

  • Plugins
  • Testimonials
  • Affiliates
  • We're hiring

Help & Support

  • Documentation
  • Documentation (Basic)
  • FAQ
  • Support

Company

  • Terms & Conditions
  • Privacy Policy
  • Refund policy
  • Support policy
  • License Activation

© 2023 WebToffee. All rights reserved.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies. However you may visit Cookie Settings to provide a controlled consent.
Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of the basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website, to store user preferences and provide you with content and advertisements that are relevant. Such cookies will be stored on your browser but only upon procuring consent.

You will also have the option to opt-out of these cookies should you want to. But opting out of some of these cookies may have an effect on your browsing experience as per the descriptions elucidated against the respective categories below.

Necessary
Always Enabled
The cookies defined under this category are absolutely essential for the website to function. Hence they are loaded by default irrespective if user consent.
CookieDescription
__cfruidCloudflare sets this cookie to identify trusted web traffic.
__stripe_midStripe sets this cookie cookie to process payments.
__stripe_sidStripe sets this cookie cookie to process payments.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analyticsSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-necessarySet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
cookielawinfo-checkbox-preferencesThis cookie is set by the GDPR Cookie Consent plugin to check if the user has given consent to use cookies under the "Preferences" category.
CookieLawInfoConsentRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
PHPSESSIDThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user sessions on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not a user has consented to the use of cookies. It does not store any personal data.
Analytics
Analytics cookies help us understand how our visitors interact with the website. It helps us understand the number of visitors, where the visitors are coming from, and the pages they navigate. The cookies collect this data and are reported anonymously.
CookieDescription
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randomly generated number to identify unique visitors.
_ga_BQH8MSKD4MThis cookie is installed by Google Analytics.
_gat_gtagIdentification code of website for tracking visits.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information on how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.
_hjAbsoluteSessionInProgressHotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeenHotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjidHotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
_hjIncludedInPageviewSampleHotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
_hjIncludedInSampleThis cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate heatmaps, funnels, recordings, etc.
_hjIncludedInSessionSampleHotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit.
_hjTLDTestTo determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
CONSENTYouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
has_recent_activityThis cookie is used to signal to the code repository website if the user has browsed other website resources during the current session.
tk_aiGathers information for our own first-party analytics tool about how our services are used. A collection of internal metrics for user activity and is used to improve user experience.
tk_lrThis cookie is set by the JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack.
tk_orThis cookie is set by the JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack.
tk_qsGathers information for our own first-party analytics tool about how our services are used. A collection of internal metrics for user activity and is used to improve user experience.
tk_r3dThe cookie is installed by JetPack. Used for the internal metrics for user activities to improve user experience.
Advertisement
Advertisement cookies help us provide our visitors with relevant ads and marketing campaigns.
CookieDescription
_fbpThis cookie is set by Facebook to deliver advertisements when they are on Facebook or on a digital platform powered by Facebook advertising after visiting this website.
frThe cookie is set by Facebook to show relevant advertisements to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook Pixel or Facebook social plugin.
VISITOR_INFO1_LIVEA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSCYSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-idYouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
Preferences
Preference cookies are used to store user preferences to provide them with content that is customized accordingly. This includes the language of the website or the location of the visitor.
CookieDescription
_gh_sessThis cookie is used to preserve users' states across page requests.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescription
_hjSession_137657130 minutesNo description
_hjSessionUser_13765711 yearNo description
_octo1 yearNo description available.
_zendesk_authenticatedpastNo description
_zendesk_sessionsessionNo description available.
_zendesk_shared_sessionsessionNo description available.
edd_wp_session12 hoursNo description available.
logged_in1 yearNo description available.
m2 yearsNo description available.
Save & Accept