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Documentation/WordPress Users & WooCommerce Customers Import Export/How to Import Customers into a WooCommerce Store

How to Import Customers into a WooCommerce Store

If you are migrating to WooCommerce store from another platform or Woocommerce site, or if you are merging two stores together, the easiest way to do that is to import the data to the website using a plugin. The best thing about WordPress and WooCommerce is that there are a lot of extensions available for everything. The only thing you need to do is find the right one.

The customers are an integral part of a WooCommerce store. So, to import the customers you need to find the best import plugin that can do that for you with tremendous ease.

WordPress Users & WooCoomerce Customers Import Export Plugin can help you import all the users and the user information in a quick and easy way.

Let’s see how we can import WooCommerce customers using the plugin.

Prerequisites to Import Customer to the WooCommerce Store

  • The first thing you need is to have a CSV prepared for all the users and user information. The CSV file should be UTF-8 encoded as well. You can do this by using a spreadsheet program like MS Excel or Google Sheets.
  • Secondly, purchase the plugin, install, and activate the plugin on your WooCommerce website.

How to Import

From the WooCommerce website admin dashboard, go to WooCommerce > User Import Export. From the plugin page, go to the Import Files in a CSV Format section and click Import Users. 

Note: The CSV Import file must be in UTF-8 format. For more information about UTF-8 encoding, read How to save CSV / Excel File as UTF-8 Encoded?

This will take you to the Import page of the plugin.

Now, there are two methods depending on the location of your CSV by which you can import the users.

Method 1: Select a file from your computer

In this method, you can select a file from your local computer. Click Choose File to browse a required CSV file from your computer.

Method 2: Provide FTP Details

In this method, you can select a CSV file that is located on a remote server by providing the FTP details.

First, you have to check the box to enable FTP and then give the FTP details. You also have the option to use FTPS.

After choosing any of the two methods, enter the delimiter that is used in the CSV file. After that, you can select whether you want to send an email to new users or not.

Then, click on Upload file and import.

Now, we are halfway there in importing all the users. Next, the important half is the mapping fields.

To make sure that the right data is imported into the right user fields, you have to map the column headers of the CSV to match the WooCommerce user data fields. This is especially useful when you are migrating from a different platform like Magento, Shopify etc.

Then in the final step, click Import. Now all the users in the CSV file will be imported to the WooCommerce store.

User Import Window

The imported users will be reflected on the WordPress Users page.

Imported User

Update Existing Users

The plugin also helps you to update the existing users. This way, if you want to update a lot of users in the WooCommerce store in bulk. The user data can be easily be changed using a CSV in bulk and the next thing you need to do is reflect the changes on the website.

For this, you just have to check a little box before clicking Import Users on the plugin page. Check the Update User if exists checkbox and continue with the import.

This way you can update the existing users in the WooCommerce store with the information in the CSV.

Read the plugin documentation for more information on import and export of WordPress users.

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