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Home > Docs > Order / Coupon / Subscription Export Import Plugin for WooCommerce > Connect WooCommerce orders with product using Product SKU

Connect WooCommerce Orders With Product Using Product SKU

Last updated on September 13, 2023

 Order, Coupon, Subscription Export Import for WooCommerce allows the import of orders along with line items. When importing orders, to separate the elements into line items, the pipe ‘|’ symbol is used. A sample format for inserting elements in the line item column is given below:

Sample CSV containing line item with Product ID.
Line item with ProductID

By default, the line items in an order are identified by product ID. There can be instances where the user needs to use an SKU instead of a product ID. In those cases, choose Yes for the option “Link products using SKU instead of Product ID” before importing it.

Linking products using product SKU

From the WordPress admin dashboard, click on WebToffee Import/Export(Pro) > Import. To connect the WooCommerce orders with products using product SKU:

  • Select the post type as Order.
  • Select an import method.
  • Map the import columns.
  • In the last step of import advanced options/ batch import and scheduling, choose Yes for the option Link products using SKU instead of Product ID.
  • Click on Import to finish.
Enabling the option- Link products using SKU instead of Product ID
Enabling the option: “Link products using SKU instead of Product ID”

For a step-wise procedure of import, refer to How to import WooCommerce Orders.

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  • Linking products using product SKU

This article posted in Documentation, Import Orders, Knowledge Base, Order / Coupon / Subscription Export Import Plugin for WooCommerce

Written by

Shesna

Shesna is a technical content writer for WebToffee. She is familiar in working closely with the SMEs to break down complex technical information into a concise, easy to understand manner.

Comments (10)

  1. Hesham

    September 3, 2023

    Hi,
    Thanks for your plugin and always support.
    while importing the orders that every order contains more than 1 product and add filled the line item with “name:{Product}|product_id:{Product ID}|sku:{SKU}|quantity:{Quantity}|total:{Total}|sub_total:{Total}” it shows me only the 1st product in the order but the original order have 3 products for sample.
    please help me how can i get all products contains in the every order??

    Reply
    • Vineetha

      September 6, 2023

      Hi Hesham,
      Thanks for reaching out! Can you please reach us via support?

      Reply
  2. Dano

    December 21, 2022

    I’m having trouble understanding why this article is here?
    Give me a use-case scenario. e.g., is the ability : Import line items with Product SKU available to us because IF importing orders we might need to make this a 2 step process? …
    1. import the order data: id, email, customer details, etc. (with NO product data), then
    2. import the product sku|qty|price associated with an order ID

    If so, this would be very useful. My dB separates order data across 2 tables.
    One table for order data: order_id, email, customer details, etc.
    and a second table referring to the order_id (above), with only 1 sku and only 1 price, etc. — so I have many records here which refer to the same order_id. It’s difficult without knowing some involved MYSQL commands to get all the order data in one record / row for import.

    I hope you can speak to this. Someone above also addresses this problem. thx

    Reply
    • Alan

      February 21, 2023

      Hi,
      By default in WooCommerce the product and orders are linked using the product ID. The option to import item details to the orders using SKU is provided because there are chances of the product IDs on the export and import site being different when migrating. In this case, if the products have an SKU then products can be linked using the SKU instead of the ID.

      Reply
  3. Alfons

    December 9, 2022

    In prior Versions we could enter in a column the SKUs for Cross-Sellings (ie “p1|p2”).

    With the new release the Cross-Sells are only imported when we enter the internal Product-ID. Is it no more possible to have the SKUs in that column?
    In advanced options we selected “Match products by their SKU”.

    Reply
    • Alan

      January 2, 2023

      Hi,
      Yes, you can import cross-sell data based on the SKU using the pro version plugin. Please enable the option “Use SKU to link up-sells, cross-sells, and grouped products” during import.

      Reply
  4. kevin49

    April 24, 2019

    If you are trying to import 50 products, that are all different product ID’s, what is the easiest way to enter that information on the CSV prior to importing?

    Reply
    • Alan

      April 24, 2019

      Hi,

      Hope you are trying to import orders. If you are required to import 50 different products into the line item field of orders then you may please specify the ID’s of those 50 products in the line item column of corresponding orders.

      Reply
      • Sami

        September 6, 2022

        I’m only able to import the first product of an order and I’ve been trying to find out how to import more than one. The tool only reads one column and if the products are stacked into one column it still reads only the first product along with it’s data; products are separated by |; e.g. name|sku|quantity|total|name|sku|quantity|total

        Reply
        • Alan

          September 19, 2022

          Hi,
          If you have multiple products then you have to create multiple line item columns and provide data in them. For each item, you have to create separate columns. Eg: If you have 2 items then the CSV should have 2 line_item columns ie. line_item_1 & line_item_2

          Reply

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