Importing reviews into your WooCommerce store helps establish trust and highlights authentic customer experiences, which can enhance engagement and sway purchasing decisions. Tools such as WooCommerce Product Import by WebToffee simplify the process of transferring reviews, including important details like ratings, comments, and timestamps. Read this article for a detailed step-by-step process.
Transferring reviews is a crucial step when moving from another platform. Importing them into your WooCommerce store lets you display valuable social proof on your product pages, which helps build trust and greatly impacts buying decisions.
With the right tools, you can easily import WooCommerce reviews and key details such as ratings, comments, customer names, and timestamps. This not only helps your store shine but also improves the overall shopping experience. Plugins like WooCommerce Product Import by WebToffee make this process fast and straightforward.
In this guide, we’ll take you through the step-by-step process of importing product reviews into WooCommerce using the premium version of the WebToffee plugin. By the end, you’ll discover how easy it is to transfer your reviews.
Let’s get started!
Key Takeaways:
- Bringing reviews into your WooCommerce store provides essential social proof, which helps establish trust and influence purchasing choices.
- Importing reviews boosts your store’s credibility and offers customers a more informed and enjoyable shopping experience.
- Using effective tools like the WooCommerce Product Import plugin by WebToffee, you can easily move reviews along with ratings, comments, customer names, and timestamps.
Let’s see how to import reviews to your WooCommerce site.
Step 1: Install WebToffee WooCommerce Product Import Plugin
From your WordPress dashboard,
- Navigate to Plugins > Add New Plugin
- Click on Upload Plugin, select the zip file, and click Install Now.
- Once done, proceed to Activate the plugin.
Step 2: Select Product Review as Post Type
After you’ve installed and activated the plugin,
- Navigate to WebToffee Import Export (Pro) > Import.
- Choose the post type as Product Review for importing.
- Proceed to the next step.
Step 3: Choose an Import Method
Here, pick from the two import options available: Quick Import and Advanced Import.
Let’s look at each method separately.
- Quick Import – This option is suitable if the input file is exported using the same plugin.
- Advanced Import – If you used a different plugin, or want to import reviews from a custom CSV file, opt for Advanced Import to map the columns correctly. This takes you through the entire process, covering filtering, selecting columns, and advanced settings that are essential for your import.
Note: You can save these import settings as a template for quick reuse in future imports.
Let’s go with the advanced import method.
After selecting this option, make sure to choose the source from which you are importing the reviews.
- Click the Import from dropdown to select source – Local, URL, FTP, etc.
- Drag and drop or upload the import file.
- Set a Delimiter option and decide on the Date format.
- Once done, proceed to the next step.
Step 4: Map Product Review Import Columns
In this step, you can map the import columns under:
- Default Fields
- Meta (Custom Fields)
Note: Columns are auto-mapped only if the input file has matching header names.
For empty fields, click on them and select the matching column from your input file.
Read this documentation on importing WooCommerce product reviews to know the specifics of column mapping.
- Proceed to the next step.
Step 5: Configure Advanced Import Options
This is the final step to importing your reviews. Here, there are a bunch of options that you need to configure to move ahead with the import process. Let’s look at each.
- Update Only: Select Yes to update only matching records from the input file or No to update all records and add new ones if needed.
- If the review exists in the store: You can choose either to Skip or Update it.
- Associate product reviews by SKU: This option links the reviews to products based on the product ID.
On expanding Advanced options, you can adjust the batch size, which specifies the number of rows the server will handle in each iteration within the given timeout period.
Note: If the review import fails due to a timeout, you can reduce the batch size and try again.
- Click Save Template to save the current import configuration for future use.
Next, you can directly import the reviews into your store or schedule the import. Let’s see how.
To schedule import
- Click on Import/Schedule and select Schedule.
The plugin offers two schedule types: WordPress Cron and Server Cron. They both work differently and can be used to schedule import tasks.
After selecting a schedule type, set the interval and start time for the import to be scheduled.
- Then click Schedule now.
This will configure the import to run automatically at the specified time and interval, with the plugin taking care of the process without needing any further input.
To directly import
- Click on Import/Schedule and select Import.
When the import process is complete, a pop-up will appear showing the status, including how many imports were successful and if there were any failures.
The WooCommerce Product Import plugin by WebToffee simplifies the process of transferring reviews from different platforms into your WooCommerce store, ensuring that all the important data points are handled effectively.
You can import reviews along with key details like ratings, comments, customer names, and timestamps.
Both the free and premium versions of the plugin allow you to import reviews. However, the premium version offers additional features and flexibility for importing reviews and product details.
If the import fails, the plugin typically provides an error report so you can resolve any issues and retry the process.
Bringing reviews into your WooCommerce store is crucial for showcasing social proof and fostering trust with your customers. By leveraging tools like the Product Import plugin from WebToffee, you can easily import WooCommerce reviews along with essential information such as ratings, comments, and timestamps. This not only strengthens your store’s credibility but also enriches the overall shopping experience.
With the detailed guide provided, you’ll find that transferring your reviews is straightforward, making your WooCommerce store more appealing and trustworthy.
Hope you found this article helpful. If you have any questions, please leave them as a comment and we’ll get back to you.
