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Get Product Refund to Store Credit in WooCommerce

Last updated on June 5, 2023

Refunding the order can be made easy with the WebToffee WooCommerce Gift Cards. The plugin allows crediting the refunded amount to the store credit for registered users and converts the refunded amount into an equivalent gift card for guest users.

Let’s look at them in detail

Registered user

When admin refunds an order that was placed by a registered user, the refunded amount is credited to the store credit balance of the corresponding user.

  • The admin refunds the registered customer’s order by clicking on the refund button.
Refund -Registered user
Refund -Registered user
  • The Plugin refunds the amount to the registered user’s store credit. The store credit can be verified by navigating to Gift card > Manage user credits.
Refund added to store credit for registered user
Refund added to store credit for registered user
  • The registered user is also notified about the refund through the mail. A link to check the store credit balance is added to the email as well.
Mail notification for refund with link to check store credit
Mail notification for refund with link to check store credit

Guest users

When a guest user refunds an order, the refunded amount is converted into an equivalent gift card for guest users. The workflow is as follows.

  • The admin refunds the order placed by a guest user by clicking on the refund button.
Refund -Guest user
Refund -Guest user
  • The Plugin refunds the amount by generating an equivalent gift card and mails it to the guest user.
  • The Guest user is also notified about the refund through the mail. A link to check the store credit balance is added to the email as well.
Mail Notification with Gift card code for guest users
Mail Notification with Gift card code for guest users