This documentation is for the older version of the WooCommerce PDF Invoices, Packing Slips, Delivery Notes, and Shipping Labels plugin. If you are using the new version of the plugin, please note that this documentation no longer applies to you. Find the relevant documentation from here :

WooCommerce PDF Invoices, packing slips and credit notes plugin | WooCommerce Shipping labels, Dispatch labels and Delivery notes plugin | WooCommerce Address labels plugin | WooCommerce Picklists plugin | WooCommerce Proforma invoices plugin | Customizer for WooCommerce PDF Invoices

Home > Docs > WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels > How to Fix ‘Unable to save settings’ Issue

How to Fix ‘Unable to save settings’ Issue

Last updated on November 12, 2024

While saving the settings using Print Invoice, Packing Slip, Delivery Note & Label Plugin for WooCommerce plugin, you may have come across an issue ‘Unable to save the settings‘.

Unable to save settings
Unable to save settings

The cause of this issue is usually due to the installed Firewall on your website. WordFence and Sucuri are identified as common firewalls causing issues. The firewall may be blocking the action used for saving the plugin settings.

The common workaround that we would suggest would be to whitelist the action that is blocking the settings from saving. Note that the user with admin provisions will only have access to whitelist the action.

If your issue still persists, then you may require technical support to get it resolved.