WebToffee WooCommerce Gift Cards -Setup Guide

WebToffee WooCommerce Gift Cards is a powerful solution that integrates store credit and gift card functionality into your WooCommerce store. With this plugin, you can:

• Offer store credit as a flexible payment option.
• Sell gift cards as digital or physical products.
• Provide store credit-based refunds to retain sales.
• Manage store credit balances efficiently from the backend.

Store credit is a type of prepaid balance that customers can use to shop without needing to pay cash or use a credit card. This balance can be kept in the customer’s account or provided as a voucher, which they can use when checking out for their purchases.

Once the plugin is activated, your WooCommerce store gains access to the following store credit features:

• Store Credit Wallet: Customers store and use credit for purchases.
• Store Credit Coupons: Discount codes based on store credit.
• Refund to Store Credit: Issue refunds directly as store credit.
• WooCommerce Gift Cards: Digital or physical gift card options.
• Manual Credit Adjustments: Store owners can modify balances manually.

Offering gift cards as a product enables customers to purchase store credit for themselves or as gifts(GIft cards can be only used in the store that they were purchased from).

Steps to Create a Store Credit-Based Gift Card Product:

1. From the dashboard, head to Gift Cards> General settings > General.
2. Enable Gift Card Product.
3. Choose an Order Status for generating and sending gift cards (e.g., when an order is completed).

Now, A demo gift card product is automatically created in your store.

To customize the product:

1. Head to Gift cards > Gift card products tab. There will be a demo gift card product.
2. Edit the demo gift card product to modify the image, name, values, templates, and restrictions.

Click Add New to create additional gift card products.

With WooCommerce Gift Cards, store owners can also manually send gift cards to customers from the backend. This allows merchants to issue gift cards for promotions, rewards, or special occasions without requiring a purchase. Customers receive the gift card via email and can redeem it at checkout. Steps to Send a Gift Card:

1. From the dashboard, head to Gift cards > Send gift cards.
2. Select a gift card template and amount.
3. Provide recipient info such as Name and email.
4. Add custom messages and restrictions as needed.
5. Click on Send Email.

Whether a gift card is purchased from the store or sent directly by the store owner to the customer, customers can use it in two ways.

1. Similar to coupons, you apply the gift card code at checkout. The gift card remains valid until the balance is exhausted.
2. Redeem the gift card for store credit in your wallet. Users can use their wallet balance during checkout, which simplifies managing multiple gift cards.

Enabling the gift card purchasing option in your WooCommerce store is just one of the main features of WebToffee WooCommerce Gift Cards. There is so much more you can do with the plugin:

A Store Credit Wallet is a digital balance system that enables customers to store and manage their credit for future transactions. Instead of using traditional payment methods, customers can apply their wallet balance directly at checkout.

With WooCommerce Gift Cards, store owners can monitor and adjust store credit balances from the backend.

To manage user store credit, From the dashboard, head to Gift cards > Manage store credit.

This page displays all users along with their store credit balances. Store owners can track store credit usage and adjust or modify the balances as necessary.

With WebToffee WooCommerce Gift Cards, store owners can issue refunds as store credit instead of using cash or the original payment method. This approach keeps the funds within the store while offering customers a convenient way to receive refunds.

The refund amount is credited to the customer’s store balance/wallet, which they can use to pay for their next order at checkout. To issue a refund as store credit:

1. From the dashboard, head to WooCommerce > Orders.
2. Select an order to refund.
3. Click Refund and select the amount to refund.
4. Select Refund to store credit; The amount will be added to the store credit balance of the respective user.

The Send as Gift feature allows customers to purchase gift cards equivalent to a product’s value and send them to someone else.

Steps to Enable Send Product as a Gift:

1. From the dashboard, head to Gift Cards > General settings > Send product as gift.
2. Enable Send product as gift.
3. Customize settings such as button name, restrictions, and display options.

Now, a “Send as Gift” button will appear on selected product pages, allowing customers to send personalized gift cards.