The WordPress Users & WooCommerce Customers Import Export is an ideal plugin for exporting and importing user/customer details to and from your WooCommerce store. The General Settings tab of the plugin helps configure all the basic settings. Begin by clicking the WebToffee Import/Export(Pro) > General Settings. This tab consists of six different sections:
- General
- FTP settings
- Email Settings
- Help Guide
- Other Solutions
- License
General
Here, you can configure the basic settings.
- Default import batch count: Provide the default number of records to be imported in a batch.
- Default Export batch count: Provide the default count for the records to be exported in a batch.
- Switch to website timezone: Enabling this option will help you switch to your local timezone.
Import-export pre-saved templates
This section lists the pre-saved templates. You can delete the templates if not needed.
Advanced options
- Maximum execution time: Increasing this time will decrease the chances of import-export timeouts.
- Block third-party plugin hooks while importing: Enable this option to increase the speed by disabling the do_action calls in wp_insert_post during import. On enabling this option, we suggest you to verify if your imported posts work properly or not.
- Generate Import log: Enabling this option will generate an import log as a text file and makes it available in the history section.
- Default Import method: Choose an import method from three options:
- Quick Import
- Pre-saved template
- Advanced import (chosen by default)
- Default Export method: Here you can choose a default export method from the three given options:
1. Quick export
2. Pre-saved template
3. Advanced export (chosen by default) - PHP code editor in advanced export: Enable this option to apply advanced code editor options to your export.
- Auto delete history: You can enable this option to delete history automatically.
- Maximum entries: You can specify how many records to keep in history here. It will only display the number of records with the status ‘Finished‘ that you specify.
For example: if you enter 50, the system will keep only the most recent 50 records with the status ‘Finished’. This count will not affect any other records of any other status, such as In Progress (which may be active as part of the cron operation).
Once you are done with configurations click Update Settings.
FTP Settings
The plugin is equipped to handle multiple FTP profiles. These dedicated FTP profile settings can be used to manage and manipulate easy scheduled import/export.
Email Settings
In this screen, you can customize the email sent to newly imported users.
Help Guide
Provides direct links to resources like documentation, support, and sample CSVs.
License
After you have installed and activated the Import Export Suite for WooCommerce plugin on your website, you need to activate the plugin license to get notified about the plugin updates.
To do so, from the WordPress admin dashboard:
- Click WebToffee Import Export(Pro)> General> License.
Know more about WordPress Users & WooCommerce Customers Import Export Plugin.
Comments (2)
Jon Bachmeyer
June 4, 2024
Hello, When I try to export products from Web Toffee it gives me this error:
“An unknown error has occurred! Refer to our troubleshooting guide for assistance. You may also try increasing maximum execution time in advanced settings .”
I increased the max time to 360000 and it still behaves the same. Can you help?
Thanks,
Jon
Hema
June 11, 2024
Hello Jon,
Thanks for reaching out. The issue you are facing might be due to a server timeout issue. Could you please try reducing the export batch count to “30” or less and setting the maximum execution time value to “0″ in the plugin’s general settings and try again? By setting the maximum execution time value to “0,” no timeout restrictions will be imposed.