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WebToffee WooCommerce Product Feed & Sync Manager -Setup Guide

Last updated on June 27, 2025

The free version of the WebToffee WooCommerce Product Feed & Sync Manager plugin will assist you in generating optimized WooCommerce product feeds in XML or CSV formats and integrating them with popular sales channels.

Features offered

  • Meta(Facebook/Instagram) sync
  • Facebook Dynamic ads
  • Add static value to feed
  • All major additional fields within the product edit page (GTIN, MPN, unit price, color, size, and more)
  • Auto feed refresh for up-to-date feed
  • Custom feed refresh intervals
  • Powerful filters for product filtering:
    • Exclude product categories
    • Only include specific product categories
  • Easily generate product feeds for the supported channels.

Supported channels

  • Google Shop
  • Facebook/Instagram Catalog
  • Google Local Inventory Ads
  • Google Local Product Inventory
  • Google Promotions
  • Buy on Google
  • Skroutz
  • Bing Shop
  • Pinterest
  • Pinterest RSS
  • TikTok ads
  • Snapchat
  • Idealo
  • PriceSpy
  • Shopzilla
  • Bizrate
  • Become
  • Price grabber
  • Price runner
  • Fruugo
  • Heureka
  • Leguide (Premium)
  • Google product reviews (Premium)
  • Custom feed (Premium)

Installation

You can refer to the article How to Install a Free Plugin to learn about the installation process of the plugin. On installation WebToffee Product Feed menu is added as shown in the image below.

WebToffee Product Feed menu
WebToffee Product Feed menu

Product feed Configuration

Product feeds are managed through three tabs. They are,

  • Create new feed
  • Manage feeds
  • General settings

Create new feed

This page allows you to configure a new product feed in four steps and they are:

  1. Creating new feed
  2. Attribute mapping
  3. Category mapping
  4. Generating feed

Step 1: Create a new feed

In this step, the user can create a new feed for the required channel. The basic feed settings are configured in this step. The image shows configurable options in step 1 with the channel as Facebook /Instagram Shop.

Create a new feed
Create a new feed
  • File name – Unique name given to the feed.
  • Country – Allows choosing a country for the feed.
  • Channel – Allows users to create feeds based on channel. Different channels will have different requirements in terms of product data, structure, etc. The available options are listed here.
  • Categories – Include or exclude particular WooCommerce categories.
  • Auto-refresh – Choose from available options to enable automatic feed refresh.
    • Daily: Automatic feed refresh after 24 hours.
    • Weekly: Automatic feed refresh after 7 days.
    • Monthly: Automatic feed refresh after 30 days.
    • Hourly: Automatic feed refresh after the specified hours.
    • No Refresh: No automatic feed refresh will take place. You will have to refresh the feed manually.

Step 2: Attribute mapping

Store owners can choose the corresponding WooCommerce Product Fields for the chosen channel’s attributes. The Attribute mapping page of the Facebook /Instagram Shop is given below.

Attribute mapping
Attribute mapping

Step 3: Category mapping

Store owners can choose the corresponding channel’s category for the WooCommerce categories in their store. The category mapping page of Facebook /Instagram Shop is shown below.

Category mapping
Category mapping page of Facebook /Instagram Shop

Step 4: Generating feed

This is the final step in creating the feed. The image shows the final step configurations which generate the feed. Here we specify:

  • Process in batches of: Sets the number of products to be processed at each iteration while generating the feed.
  • Export file format: Supported formats are CSV and XML.
  • Delimiter: Allows setting the separator for differentiating the columns in the CSV file. Assumes ‘TAB’ by default.
Generating feed
Generating feed

Manage feed

This page allows store owners to manage the existing feed and offer several other options.

  • Copy URL – The URL point to the product feed created. This can be copied and pasted into the relevant sales channels to establish the feed.
  • Refresh -This option allows refreshing the feed manually. If the intervals don’t match users’ specific requirements, they can update the feed manually whenever they want.
  • Download – The feed can be downloaded by clicking this link. The files can later be uploaded to the Business account.
  • Edit – The feed settings can be updated by clicking on this button. Such as feed interval.
  • Delete – The feed can be deleted by clicking on this link.
Manage feeds page
Manage feeds page

General settings

In this page, you can changes the configurations as per your requirement. The options include:

  • Default feed batch count: Sets the default number of products to be processed at each iteration while generating the feed.
  • Add shipping costs of all countries to the feed: By default, its enabled. To add shipping cost of the specified County to the feed, disable this option.
  • Default catalog: Specify the ID of the catalog using which you can delete the products from Facebook/Instagram when a product is trashed.
General settings page
General settings page

Adding additional fields to the feed

You can add custom fields such as color, size, age group, gender, unit price, etc and map them to the corresponding channel’s product category. Suppose you want to add an additional field age group to your Facebook feed.

  • First, you need to go to the product’s edit page (in which you want to add the fields).
  • Select the product’s age group as required.
Adding Additional fields
Adding Additional fields
  • Now, you may map the custom field within the attribute mapping section while creating the feed.
Mapping Age group
Mapping Age group

Facebook/Instagram catalog sync configuration

Pre-requisites: Create the necessary business accounts for Facebook/Instagram channels.

Note: The plugin offers one-way on-demand sync for Facebook and instagram.

Facebook/Instagram catalog sync is an alternate method to sync your WooCommerce products directly (not using a product feed) with Facebook and Instagram catalogs to take part in programs like Dynamic ads, Facebook shops, Instagram shops, etc.

With this method you don’t have to copy and paste the feed URL. This method works by allowing you to perform on demand sync using which you can sync products whenever any update is made or products are added to your store.

Note: The product changes will take some time to reflect on the connected Facebook / Instagram catalog.

To sync WooCommerce products with Facebook:

  1. Navigate to WebToffee Product Feed > Facebook Catalog Sync > Manage Connection.
  2. Click the Connect Facebook button and allow permission for WebToffee product feed & Sync manager plugin.
Connecting to Facebook
Connecting to Facebook
  1. Login to your Facebook account in which you have set up your Business account.
  2. Choose the business account. If you have multiple business accounts, it is necessary to choose the account you wish to sync products.
  3. Click on Continue.
Choosing business
Choosing business
  1. Click on Save.
permissions
  1. Click on Got it to reach the Manage Connection tab and proceed with the product sync. To manage the connection in the business account, go to Business integrations.
screen with business integration link
  1. Now you have established connection with your business account. You can get started with syncing products with Facebook catalog.
Manage connection tab
Manage connection tab
  1. Navigate to the Sync Products tab. In this step you may filter products you wish to sync with Facebook catalog using different criteria.
Sync products
Sync products

Select FB Catalog: First, you need to choose the fb catalog you wish to sync your products (if you have multiple catalogs associated with your business account).

Exclude product categories – You can use this filter to exclude specific categories from syncing with Facebook catalog. You may search and add one or more categories.

Only include specific categories – You can use this filter to only include specific categories in the sync. You may search and add one or more categories.

Exclude product tags – Using this filter you can exclude products associated with selected tags.

Product description type – It is required to send either short or long description to Facebook. You can choose which one should be sent.

Products per batch – It is the number of products that will be processed in a single iteration. You can increase or decrease the value based on your server performance. If you are not sure about it, leave it to the default.

  1. In the next step, you may map the store categories to that of Facebook categories. Save the mapping once done.
Category mapping
Category mapping

Furthermore, you can edit the already mapped categories for Facebook by going to the category edit page. Product level category mapping is also possible with the plugin.

  1. In the next step, click the button Map FB categories and Sync. Once the sync is completed, click the Check fb catalog button to redirect to the catalog in your FB business account.
Check FB Catalog
Check FB Catalog
  1. There you can view the synced items in your catalog.
Items in FB catalog
Items in FB catalog

View detailed log

Logs section records the product sync status. It provides reasons for failure to sync if any, besides each record.

Logs
Logs

Log records are used for debugging purposes. In case of any product sync failure, you can refer to the log file by clicking on View Status. 

view log
View log

Conclusion

For more features such as multilingual and multicurrency support, custom feed refresh(refreshing feed at specified time), advanced product filtering options and much more, upgrade to WooCommerce Product Feed Plugin.

📚

Related Articles:

  • Modifying Existing Category Mapping in a WooCommerce Product Feed
  • Configuring TAX/VAT for Google Feed
  • Delete synced WooCommerce products from Facebook Catalog

Tagged Facebook, Facebook to WooCommerce, woocommerce

Avatar

Written by

Shesna

Shesna is a technical content writer for WebToffee. She is familiar in working closely with the SMEs to break down complex technical information into a concise, easy to understand manner.

  1. Vince

    November 20, 2022

    Facebook is giving me warnings about “google_product_category” being missing. So I added it as custom_label_0 and selected “Google Product Category” in the attribute mapping. In the WooCommerce Categories, I have the Google Product Category set to the right value. When I generate the feed, every entry has that field blank. What am I missing?

    Reply
    • Alan

      November 29, 2022

      Hi,

      Can you please reach us via support?

      Reply
  2. kunden

    May 21, 2022

    All my draft products are being included in the sync – how do I override this please?

    Reply
    • Alan

      May 27, 2022

      Hi,

      The issue has been fixed in the latest version of the plugin. Products having published status will only be synced to Facebook with the plugin.

      Reply
  3. Leonardo

    March 18, 2022

    Hi, I’m having the same problem. It is impossible to remove the catalog from the catalog manager. Facebook itself informs that it needs to be done on the partner’s platform, that is, there is no place to remove it. I’ve been trying for a few months to find a solution and I can’t,
    because your feed has generated thousands of variations that shouldn’t be there and I need to permanently delete them to create a new clean feed. See in the image that it is not even possible to delete the items.

    https://imgur.com/a/m3C1I03

    Reply
    • Mark

      May 27, 2022

      Hi Leonardo,

      Sorry that we missed your query.

      You can delete the unwanted catalogues from the Ecommerce manager page. Kindly refer to the instruction mentioned in the facebook help page here.

      Hope this is what you are looking for.

      Reply
  4. Eoin Kennedy

    October 8, 2021

    There doesn’t seem to be a way to remove webtoffee as a data source in the facebook catalog data sources… huge issue.

    Reply
    • Shesna

      October 8, 2021

      Hi Eoin,

      To add or remove data sources and edit permissions, go to Business Settings, then Data Sources. Learn more

      Reply

Got any query? Please leave a comment or reach out to our support

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On this page

  • Features offered
  • Supported channels
  • Installation
  • Product feed Configuration
  • Create new feed
  • Step 1: Create a new feed
  • Step 2: Attribute mapping
  • Step 3: Category mapping
  • Step 4: Generating feed
  • Manage feed
  • General settings
  • Adding additional fields to the feed
  • Facebook/Instagram catalog sync configuration
  • View detailed log
  • Conclusion

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To install and activate the plugin, view our installation guide.

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