Terms and Conditions

Welcome to WebToffee!

Thank you for choosing us. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (whether individually or on behalf of an entity, “you” or “User”) and Mozilor, a company incorporated under the laws of England and Wales, with its registered office at Mozilor Limited, 3 Warren Yard, Wolverton Mill, MK12 5NW, Milton Keynes, United Kingdom (“WebToffee”, “Company”, “we”, “us”, or “our”), governing your access to and use of our digital products, including but not limited to our plugins, apps, widgets, extensions, modules, and associated services (collectively, the “Services”). 

By accessing or using any part of our Services—whether through our website, platform integrations, or third-party marketplaces—you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any of these Terms, you must not use or access the Services.

Our ecosystem currently includes a suite of over 20 proprietary plugins and applications designed to integrate with various platforms and tools. These Terms apply collectively to all such products unless otherwise stated in a specific product-specific addendum or supplemental policy, where and if applicable.

We reserve the right to update or modify these Terms at any time, with such changes taking effect upon posting. Your continued use of the Services after any updates constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entities to these Terms.

These Terms shall be read in conjunction with the Data Processing Agreement (“DPA”), the Privacy Policy, and the WebToffee support Policy, all of which are incorporated into this document by reference.

1. Services

“WebToffee Services” refers to all digital products, software plugins, applications, tools, widgets, code libraries (including, but not limited to, Github repositories), content, features, and related support services provided by us, whether accessed individually or in combination, through our websites, marketplaces, or integrated platforms. This includes all current and future offerings made available under the WebToffee brand or through authorized distribution channels, regardless of whether they are offered free of charge or on a paid basis.

2. International Use

The WebToffee Services may be accessed globally. You are responsible for ensuring that your access to and use of the Services complies with all applicable local laws, regulations, and export restrictions in your jurisdiction. We make no representation that the Services are appropriate or available for use in all locations, and access to them from territories where their use is illegal is prohibited.

If you choose to access the Services from outside England and Wales, you do so on your own initiative and are solely responsible for compliance with applicable local laws, including but not limited to data privacy laws, consumer protection laws, and intellectual property regulations.

3. User responsibilities and acceptable use

By using the WebToffee Services, you agree to comply with the following responsibilities and restrictions:

1. Lawful Use Only

You shall use the Services solely for lawful purposes and in accordance with these Terms. You may not use the Services in any manner that:

• Violates any applicable law, regulation, or third-party rights;
• Is fraudulent, deceptive, or harmful to others;
• Interferes with or disrupts the integrity, performance, or availability of the Services.

2. Installation and Operational Responsibility

You are solely responsible for:

• Proper installation, configuration, and use of the WebToffee plugins and applications within your own store or digital environment;
• Ensuring compatibility with your platforms, themes, or hosting infrastructure;
• Keeping your systems and environments secure, current, and functional to support the intended operation of the Services.

3. Restrictions on Use

You agree not to:

• Copy, reproduce, modify, distribute, or create derivative works based on the Services without prior written consent. This does not apply to free plugins hosted in WordPress repository;
• Reverse engineer, decompile, or attempt to extract the source code of any plugin, app, or feature;
• Sell, sublicense, rent, lease, or otherwise make the Services available to unauthorized third parties.

4. Data Sharing and Privacy Obligations

If you collect personal data from your customers or site visitors through the use of WebToffee Services, you agree to:

• Clearly disclose in your privacy policy that personal data may be shared with Mozilor Limited (the entity providing or managing the WebToffee Services) as a data processor;
• Enter into a valid Data Processing Agreement (DPA) with Mozilor Limited where applicable under data protection laws (e.g., GDPR, CCPA), particularly where personal data is transferred, stored, or processed by us.

5. Credential Sharing for Support

If you voluntarily provide administrative credentials or access to your systems for support purposes, you:

• Represent that you are authorized to share such credentials;
• Acknowledge that you do so at your own risk;
• Agree to change or revoke such credentials promptly after support interaction, and to take reasonable measures to protect your system’s integrity.

4. License and Intellectual Property

1. Limited License

Subject to your continued compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to install and use the WebToffee plugins and applications solely for your internal business purposes or personal use, and strictly in accordance with the documentation and intended functionality of the Services.

This license does not permit:

• Any resale, redistribution, or commercial exploitation of the Services or their code;
• Use of the Services to develop a competing product;
• Modification or derivative use without our prior written consent.

2. Ownership and reservation of rights
   All intellectual property rights in and to the WebToffee Services—including but not limited to all software, code, features, interfaces, design elements, documentation, branding, trademarks, and any updates, modifications, or enhancements thereto—are and shall remain the sole and exclusive property of Mozilor Limited.

These Terms do not convey any ownership rights to you, and all rights not expressly granted herein are reserved by Mozilor Limited.

3. Feedback

If you choose to provide us with suggestions, ideas, or feedback regarding the Services (“Feedback”), you agree that we may use such Feedback without restriction or obligation to you, and you hereby grant us a perpetual, irrevocable, worldwide, royalty-free license to incorporate and use the Feedback in any manner.

4. Third-party components

Certain components of the Services may include open-source or third-party software licensed under separate terms. Where applicable, such third-party terms shall apply solely with respect to those components, and nothing in these Terms shall restrict your rights under those licenses.

5. Usage of plugins

1. WordPress plugin usage

For WordPress-based implementations, each plugin license provided by WebToffee is valid for activation on a single website (domain) only, unless otherwise stated.

• A Single-Site License permits use on one (1) website at a time.
• A Multi-Site Pack (e.g., 25-site license) permits use across up to 25 unique websites simultaneously.
• If you wish to transfer a license from one website to another, you must first deactivate it from the current website before activating it on the new one.

You agree not to:

• Use a single-site license across multiple websites concurrently;
• Circumvent, tamper with, or manipulate the license activation system;
• Provide shared access to license keys beyond the scope of the license tier purchased.

We reserve the right to suspend or revoke licenses found to be in violation of this policy.

6. Fees, Payments, and Subscriptions

1. Pricing

Access to WebToffee Services may be subject to fees depending on the product, licensing tier, or platform. Pricing information for individual plugins, license packs, and subscription plans is provided at the time of purchase, either directly on our website or via third-party platforms (such as the Shopify App Store). All fees are quoted in US Dollars unless otherwise stated.

We reserve the right to update pricing or introduce new fees at any time with reasonable notice, provided such changes will not apply retroactively to existing paid subscriptions during their active term.

2. Payment Terms (WordPress plugins)

For purchases made via our website:

• Payments are due in full at the time of purchase.
• We accept payments through approved third-party payment processors. By submitting payment information, you authorize us to charge the designated payment method.
• For subscription-based plugins, you agree to recurring billing on the applicable renewal cycle (monthly/annually), unless you cancel the subscription prior to the renewal date.
• If a payment fails or is declined, we reserve the right to suspend license activation or access to support and updates until payment is resolved.

3. Payment Terms (WordPress store)

For WebToffee Services installed via WordPress:

• Fees and billing cycles are governed by WordPress’s billing platform and will be charged through your connected WordPress account.
• Billing, renewals, cancellations, and refunds are subject to WordPress Store billing policies. We do not process payments directly for WordPress Services and are not responsible for WordPress’s handling of payments or disputes.

4. Payment terms (Shopify)

For WebToffee Services installed via Shopify:

• Fees and billing cycles are governed by Shopify’s billing platform and will be charged through your connected Shopify account.
• Billing, renewals, cancellations, and refunds are subject to Shopify’s App Store billing policies. We do not process payments directly for Shopify Services and are not responsible for Shopify’s handling of payments or disputes.

5. Taxes

You are responsible for any applicable taxes, levies, or duties imposed by taxing authorities in your jurisdiction. We may collect taxes where required by law and will display such amounts during checkout, where applicable.

6. Refunds

At WebToffee, we stand behind the quality and performance of our products. If you experience any issues or imperfections, we are committed to working with you to resolve them promptly and effectively.

If you encounter difficulties in configuring or using a product, we encourage you to reach out to our support team at any time. In most cases, we are able to help resolve issues quickly without the need for a refund.

If you still wish to request a refund, please contact us through our support portal at https://www.webtoffee.com/contact, along with your order details and a brief description of the issue.

Please note the following conditions:

• Refund requests must be made within 30 calendar days from the date of purchase.
• Refunds requested beyond this 30-day window will not be honoured under any circumstances.
• We reserve the right to deny a refund request if the issue can be resolved through support or if the product has been used in violation of our Terms and Conditions or License Agreement.

All refund requests are reviewed on a case-by-case basis. By purchasing from us, you agree to this refund policy.

7. Third-Party services and Integrations

7. Use of Third-party Platforms

The WebToffee Services may include integrations, plugins, or functionality that interface with third-party platforms (such as WordPress, Shopify, or other eCommerce solutions). Your use of any third-party platform is subject to that platform’s own terms of service, policies, and licensing requirements. We are not responsible for any act or omission by these platforms, nor do we have control over their features or availability.

8. Third-party APIs and content

Certain WebToffee Services may utilize third-party APIs or data feeds. We do not guarantee the continuous availability or accuracy of such third-party APIs or content. Changes to or discontinuation of any third-party service may affect the functionality of the Services, and we shall bear no liability for any resulting losses or disruption.

9. No endorsements

The inclusion of a link or integration to any third-party website, service, or tool does not imply endorsement or affiliation. We provide such integrations solely for your convenience, and your use of them is entirely at your own risk.

10. User Responsibilities
    1. Compatibility: You are responsible for ensuring that any required third-party subscriptions, accounts, or licenses are valid and compatible with the WebToffee Services.
    2. Fees and Billings: Any fees or other charges charged by third parties (such as Shopify or WordPress) remain solely your responsibility.
    3. Data Sharing:  By enabling integrations, you may share data between the WebToffee Services and third-party platforms. You agree that all data shared or processed via such integrations is done in accordance with applicable data protection and privacy laws.
11. Limitation of Liability

We shall not be liable for any damages, losses, or claims arising from your use of third-party services or platforms, including any loss of data, service outages, security breaches, or any other detrimental events caused by those services. Any dispute you may have with such third-party services remains strictly between you and the respective provider.

8. Term and Termination

These terms shall be effective when you first access or use the WebToffee services, (the “Effective Date”) and remain in effect until terminated by either you or us in accordance with this section.

12. Termination by User
    1. You may terminate these Terms at any time by ceasing all use of the WebToffee Services and deactivating or removing any installed plugins or apps.
    2. If you have a subscription plan, termination is subject to any required cancellation notice or procedures outlined in the Fees, Payments, and Subscriptions clause.
13. Termination by the Company
    1. We reserve the right to immediately suspend or terminate your use of our services, with or without notice, if:
       1. You breach any material provision of these Terms and fail to cure such breach within fifteen (15) days of receipt of written notice (if a cure is possible).
       2. We determine, in our sole discretion, that your use of the Services poses a security threat, infringes on third-party rights, or violates applicable laws or regulations.
       3. Required by law, regulatory authority, or upon request by a valid governmental entity.
    2. We may also terminate the Services or any part thereof for convenience by providing reasonable advance notice, where feasible.
14. Effect of Termination
    1. License revocation: Upon termination, all licenses granted under these Terms automatically expire, and you must discontinue all use of the WebToffee Services.
    2. Removal of Plugins/Apps: You are responsible for removing or deleting any installed plugins, apps, or code snippets from your website(s) or environment(s).
    3. Outstanding Payments: Any fees accrued prior to the effective termination date remain payable. We may bill you for any outstanding or pro-rated amounts.
    4. Data Handling: We may delete or disable your access to any user data processed through the Services, subject to any obligations we have under applicable data protection laws.
15. Survival

Any provision of these Terms that, by its nature, should survive termination (including, but not limited to, provisions regarding ownership of intellectual property, disclaimers, limitations of liability, indemnification, data protection obligations, and dispute resolution) will remain in full force and effect notwithstanding the termination of these Terms or your cessation of use of the Services.

16. No liability for termination

Except as otherwise stated herein, neither party shall be liable to the other for damages resulting solely from termination of these Terms in accordance with this section.

9. Disclaimers and Limitation of Liability

17. Service provided “As Is”

The WebToffee Services (including all plugins, apps, and related features) are provided to you on an “as is” and “as available” basis, without any warranties or guarantees of any kind, whether express, implied, or statutory. You agree that your use of the Services is at your sole risk.

18. No Implied Warranties

To the fullest extent permitted by applicable law, we expressly disclaim all warranties of any kind, whether express, implied, or statutory, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade.

19. No Guarantees of Availability or Performance

We do not warrant that:

1. The Services will meet your specific requirements;
2. The Services will be uninterrupted, timely, secure, or error-free;
3. The results obtained from the use of the Services will be accurate or reliable;
4. Any defects in the Services will be corrected.
5. Limitation of Liability
   1. Exclusion of certain damages:  To the maximum extent permitted by law, WebToffee (operated by Mozilor Limited), its affiliates, and its or their respective officers, directors, employees, agents, or licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, or use, incurred by you or any third party, whether in an action in contract or tort (including negligence) or otherwise, arising from or related to your use of the Services.
   2. Cap on liability:  In no event shall the cumulative liability of WebToffee (operated by Mozilor Limited) exceed the fees you paid (if any) for the specific WebToffee Service giving rise to the claim in the twelve (12) months, where the plugins are purchased from webtoffee.com, preceding the event(s) that triggered the liability.

10. Indemnification

You agree to defend, indemnify, and hold harmless WebToffee (operated by Mozilor Limited), its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, or expenses (including but not limited to attorneys’ fees) arising out of or in any way related to:

1. Your Breach

Your violation of these Terms, including any acts or omissions by you or anyone acting on your behalf that breach your obligations under this Agreement.

2. Unauthorized Use

Your use or misuse of the WebToffee Services, including any misuse of licenses or unauthorized distribution, copying, or modification of the plugins, apps, or software.

3. Third-Party Rights

Your violation of any rights of a third party, including, but not limited to, intellectual property rights, publicity, confidentiality, property, or privacy rights.

4. User Content or Data

Any data or content you upload, submit, or otherwise transmit to or through the Services, and any claims arising from your failure to comply with data protection obligations or privacy laws in relation to that data.

5. Activities Under your Account

Any activity occurring under your account or via your website(s) using your credentials, whether or not authorized by you.

 11. Governing law and Jurisdiction

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law.

You and WebToffee (operated by Mozilor Limited) agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation,  except to the extent that this exclusive jurisdiction contravenes any mandatory consumer protection laws in your jurisdiction. In such circumstances, nothing in this clause shall deprive you of any right you may have to bring or defend proceedings in, or to benefit from, the laws of your country of residence, as required by such mandatory consumer protection laws.

12. Changes to services

1. Right to modify

We reserve the right, at our sole discretion and without prior notice, to modify, enhance, or discontinue any aspect or feature of the WebToffee Services, including but not limited to software updates, functionality, content, designs, or support levels.

2. Updates and Maintenance

We may, from time to time, deploy updates, patches, or maintenance releases that improve or alter the Services. You understand that these updates may modify system requirements or affect the performance of the Services. Your continued use after such updates shall constitute acceptance of the changes.

3. Suspension or Discontinuation

We may temporarily suspend or permanently discontinue any part of the Services for business, operational, security, or regulatory reasons. Where feasible and without compromising security or legal obligations, we will provide advance notice of material changes to help you adjust your usage accordingly.

4. User Recourse

If a modification, suspension, or discontinuation of the Services materially affects your ability to use the Services, your sole remedy, unless otherwise stated, is to terminate your use and, if applicable under our refund policy, request a refund or cancellation in accordance with the Fees, Payments, and Subscriptions clause.

5. No liability for changes

To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, or consequential losses arising from modifications, suspensions, or discontinuations of the Services. You acknowledge that technology and business needs evolve, and that the Services may likewise change over time.

13. Miscellaneous

6. Entire Agreement

These Terms (together with any documents expressly referred to herein) constitute the entire agreement between you and WebToffee (operated by Mozilor Limited) regarding the use of the Services. They supersede and replace all prior or contemporaneous understandings, agreements, representations, or warranties, whether written or oral, regarding their subject matter.

7. No waiver

No failure or delay by us in exercising any right or remedy under these Terms shall operate or be deemed as a waiver of that right or remedy. Any waiver granted shall be effective only if given in writing and signed by an authorized representative of WebToffee.

8. Severability

If any provision (or part of a provision) of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision or part thereof shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

9. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

10. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, natural disasters, or strikes.

11. Relationship of the Parties

Nothing in these Terms creates or intends to create any agency, partnership, or joint venture relationship between you and WebToffee (Operated by Mozilor Ltd). You do not have any authority to bind us in any respect whatsoever.

12. Notices
    1. To you: We may provide notices to you by email to the address associated with your account or by posting a notice on our website or plugin dashboard.
    2. To us: You may give notice to us in writing at [email protected], or by any other method we designate. Notices shall be deemed given when received by us.
13. Headings

The headings and section titles are for convenience and reference only, and have no legal or contractual effect.

14. Language

These Terms are drawn up in English. If they are translated into any other language, the English text shall prevail in the event of a conflict between the two texts.