WebToffee provides you the options to purchase the license for a single site, up to 5 sites, or up to 25 sites. The plugin installation process consists of 4 simple steps.
- Step 1: Go to My Account > “API Downloads” tab and download the plugin.
- Note: If you have the basic/free version already installed, please Deactivate and Delete the Basic Version before installing Premium Version to avoid any conflict. Your plugin settings will be retained on your website.
- Step 2: Install the downloaded plugin into your WordPress / WooCommerce Site.
- Step 3: You will get an Activation Key and Activation Email at My Account -> “API Keys”.
- Step 4: Go to your site admin and the Settings page of the plugin and activate it using email and key.
Detailed instructions on how to install a plugin on your WordPress website are given in the following sections.
Section 1 of this article will guide you through the step-by-step instructions to Download, Install and Activate the Premium Plugin after purchase.
Section 2 of this article will guides you through the step-by-step instructions to Download and Install the Free/Basic version of the Plugin.
FAQ section of this article will help you to resolve some of the issues customers face during the installation process.
SECTION 1: PREMIUM PLUGIN
Steps to Download the Premium Plugin from WebToffee
- After purchasing the plugin, Go to My Account section in WebToffee.
- Login with your credentials which are used to purchase the plugin. The login screen is as shown below.
Account login page
- After Logging in, navigate to API Downloads as shown below.
API download
- Click Download to download the plugin package ZIP file. It gets downloaded as shown below.
Zip file in the folder
Note: If you are using Mac OS Safari Browser to download the plugin and facing issues, please refer to Q3 from the FAQ section down below.
Steps to Install the Plugin
After downloading the ZIP file, you need to install it on your website in order to use the plugin.
- Login to your WordPress site admin using your admin credentials as shown below.
WordPress login
- Navigate to Dashboard > Plugins > Add New.
Side Menu
- Click on the Upload Plugin button as shown below.
Upload plugin
- The window appears as shown below.
Choose the file
- Click on Choose File to browse the plugin ZIP file. It is as shown below.
Choose the zip file from the folder
- Select the Zip file and click open. Click Install Now. The window appears as shown below.
Install now
- After installing, proceed to activate the plugin. the window appears as shown below.
Activate plugin
- On activation, the Plugins Page appears as shown below.
Plugins page
- Click on Import Export or Settings link (according to the plugin you are using) to go to the Admin settings of the plugin.
Steps to Activate the License of Premium Plugin
Once the plugin is installed, you can activate it by using the API Key provided by WebToffee in My Account to get the timely update notification.
- To get API Licence Key and Email, go to My Account of WebToffee and navigate to API Key as shown below.
API Keys
- Navigate to Plugin Admin Settings Page. Use this API Key and Email and enter these details under the Licence Activation tab of Plugin Settings. It appears as shown below.
License activation (Product Import Export plugin)
- Click on Activate. That’s it! You can now begin configuring the plugin according to your needs.
Steps to Update the Premium Plugin to the Latest Version
Update notification
Once the plugin update is available, you will get an update notification on the Plugins page as shown below:
Click update now to update the plugin to the latest version.
If in case you are not seeing any update notification on the plugins page, you can download the latest version of the plugin from the API Downloads section in WebToffee and upload the zip file of the latest version
Note: If you have installed the basic version of the WordPress plugin, then deactivate and delete it first before installing the Premium version. Your existing settings of the plugin remains intact after updating the plugin.
SECTION 2: BASIC / FREE PLUGIN.
Steps to Download and Install the Free/Basic Plugin.
You can install the basic version of the plugin from the WordPress.org.
There are two ways with which you can install the free version of a plugin from WordPress.org. The first is to install the plugin directly from the Add New Plugin page of your WordPress website. In the second method, you can install and activate by uploading the zip of the plugin.
Let’s see how each of these methods in detail.
In the first method to install a free plugin from the WordPress plugin directory, you do not even have to leave your website. You can install the plugin by going to Plugins > Add New. This will take you to the Add Plugins page. From here, you can type n the name of the plugin that you want to install in the search box.
After you have found your plugin, you can click on the Install button. After the installation of the plugin, you will be shown the Activate button which you click on to activate the plugin. After activation, you can configure and use the plugin on your website.
In the second method, where you can install and activate the plugin by uploading the zip, you need to download the plugin from the WordPress plugin directory or any other source. It is highly recommended to use free plugins only from the WordPress plugin directory, which will not be a problem as there are plenty in the directory itself.
To download a free plugin, click on the required plugin after navigating to the required free plugin page. The window appears as shown below.
Free WordPress plugin
Click on the Download button.
After downloading the ZIP file, you need to install it into your website in order to use the plugin. For detailed information, see the topic Steps to Install the Plugin.
Steps to Update the Free/Basic Plugin to the Latest Version.
Updating a free plugin is easier than installing it. All you need to do is go to the Plugins page from the admin side of your WordPress website and check if there are any update notification for the corresponding plugin. If there are any updates, the notification in the WordPress plugin page.
From this notification, you will have a direct link to update the plugin. Click on the Update now link, and the plugin will be updated within a minute.
If in any case, you are unable to update the plugin from the Plugins page, you can update the plugin by uploading the zip file of the latest version of the plugin. Remove the existing installed version of the plugin from your WordPress site before uploading the latest version. You need to deactivate and delete the plugin. Otherwise, you will end up getting the ‘Destination folder already exists‘ error.
- Deactivate the plugin by clicking Deactivate as shown below:
Deactivate plugin
- Once you have Deactivated the plugin, you get Delete option as shown below.
Delete plugin
- For the next procedure, please continue from Step 2 of How to install WordPress/WooCommerce plugin to your WordPress website?
Note: Your existing settings of the plugin remains intact while updating the plugin.
Comments (28)
Miguel San Román
February 22, 2021
I just upgraded to the Pro version and I keep getting a “Request failed, Please try again” error when trying to activate it.
Any advice on how to proceed?
Mark
February 24, 2021
Hi,
Please reach us via support.
Mark
February 24, 2021
It might be a temporary issue. Please submit a ticket here if the issue persists.
Thabang Moloi
January 19, 2021
Hi
I get the “Request failed, Please try again:” message when I try to activate the Product Import/Export Pro plugin.
I entered the correct API Key and API Email – copied from My Account.
What must I do to activate my licence?
Mark
February 9, 2021
Hi,
The issue you are facing might be due to some site-specific issue. Please reach us via support so that we can help you with it.
scott kennedy
December 15, 2020
I’m using Mac and trying to download the premium. This is what I get:The uploaded file exceeds the upload_max_filesize directive in php.ini. What do I do?
Mark
December 16, 2020
HI,
The issue you are facing is because the upload_max_filesize value on your site is less than the size of the file you are uploading. Please increase the upload_max_filesize value on your site or try contacting your hosting provider support.
Yaakov vazana
October 26, 2020
Hi,
I want to export /import the items with their categories.
i don’t see this option in the plugin.
how can I do that?
Mark
October 27, 2020
Hi,
You may please just export the products using the plugin and the category data of the product will be exported to the CSV file.
katie
September 3, 2020
i have been trying to use the free version of this to import yoast keywords and title but it does not work, is there an issue with this? thanks
Alan
September 4, 2020
Hi,
The free version of the plugin does not support importing Yoast data to the products. You may please purchase the premium version of the plugin to import it.
Tarun Jain
July 22, 2020
Not at all happy with import and export suite. Free plugin was easy to use. but i have purchased this suite and its not at all working. Tried csv(not getting imported) then xml it get imported but no variable product get updated. It plugin was not ready then why it was available on store ?
Alan
July 22, 2020
Hi,
Please reach us via support with your importing CSV file. Our support team will follow you up from there.
Giuseppe
July 20, 2020
Does the Single Pro License works also for the Staging Site?
Mark
July 23, 2020
Yes. You can use the plugin on staging and live site. Please activate the license only in live.
Cristian
June 17, 2020
The Pro licence is one time only or yearly?
Mark
June 18, 2020
You can use the purchased plugin as long as you want. While purchasing a plugin license, you become eligible to receive updates and support for a period of one year. To get support and updates after one year, you need to renew the license.
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February 13, 2020
Hi, all! I,m trying to translate some parts of it (ex Privacy overview, etc) in Romanian and I’m not abe to do it. Can you guide me? Thanks
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February 13, 2020
Please submit a ticket via the support forum.
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I have WordPress multisite. Does the GDPR Cookie Consent Plugin plugin works well in multisite? Is it enough one licence or do I need more licences?
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