Testimonials

Order, Coupon, Subscription Export Import for WooCommerce

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Paul from HumidiFlyer

5 out of 5

I mainly use the order export function of this plugin and have been using it for years. I find the information available is great for looking at sales data regarding countries and products. It is extremely flexible. I was having an issue recently when I was trying to use the Import Order function. The support was amazing. This was going on while I was also changing my hosting platform. They stayed with me for the whole time of the transition. I don't think you will find better support anywhere

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Andrew Whatmore

5 out of 5

This plugin was the most accurate at exporting data that I tried. What's more, WebToffee provided some custom code for me to make it even better. They provide the best support I have had from any company.

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Matteo

5 out of 5

Top service! we needed a little modification and they provided a snipped code to solve our import problem. Great Alan helps us and now we can work quickly! Thank you WebToffee!

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Leon Harris

5 out of 5

Alan from support went over and above to help with a custom Shipping Tracking CSV import function. A great plugin with very good support.

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Enrico Baravoglia

5 out of 5

Very powerful set of plugins, which did a wonderful job, exactly as advertised/expected. And stellar Technical Support, indeed.

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Michele Morganti

5 out of 5

Great support! I needed a plugin that was compatible with Woocommerce Pdf Voucher from WPWebElite. The data was not exported correctly but the support team produced a snippet for us to do it perfectly! Highly recommended!

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Adrian Barker

5 out of 5

Mark was brilliant working out our backend order printing system.

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Wilfrid d'Angleville

5 out of 5

Great plugin and the support was perfect when I needed a special feature. Thanks again!!

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design20

5 out of 5

Worked great with TM Extra Product Options from Code Canyon, saved me so much time! Support is very helpful and responsive.

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JEN8

5 out of 5

Awesome plugin and support. Thank you!

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KADDZ

5 out of 5

I had an issue with the order export and column display in the CSV file; support was very helpful. Thank you!

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mehdi.idbibane

5 out of 5

Mark's help was useful and necessary, do not hesitate to ask for help, they will be there.

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leha

4 out of 5

This plugin handled a huge database of orders that we had to update after taking a new site design live. Notes: Use the FTP option if you can; if you can't upload all of the orders at once, you can raise your upload limit in wp-config and go again from where you left off; do make sure you have logged out all users and gone into maintenance mode before exporting orders and changing your site, as you will not miss any this way. There may have also been an issue with some customers receiving notifications about their order status more than once, but no actual payments were doubled up or forgotten, so this plugin is SAFE to use for a high-volume, midsized company. Also, support was great!

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arjen

5 out of 5

Mark's help with the plug in for WooCommerce Booking was very useful: many thanks. Plug in works fine now and we are very satisfied.

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Sandra Hintz

1 out of 5

I have called Woo commerce and Stamps.com to help with this plug in and keep getting the run around. Both say that the other is to help explain how to use the plugin with my website. So absolutely no help on either side very frustrating to say the least.

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Laura Nieuwenhuis

5 out of 5

This plugin does exactly what I need it to do. Automatically import orders from a csv file on a FTP server. Perfect!! And the support was fantastic when I needed a special feature. Thanks again!!

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randy.moller

5 out of 5

On a scale of 1-5 stars, I rate it 6. It far exceeded my expections and performed perfectly. But what earned it the 6th star in my opinion is the stellar support. Mark not only responded to a question I had after purchase almost immediately, but was able to solve an additional capability we needed in order to meet our release deadline. Had he not done that, we would have had to delay that release!! I highly recommend Order, Coupon, Subscription Export Import for Woocommerce. It is powerful and works as advertised.

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Sarah

5 out of 5

I purchased three of the WebToffee plugins to allow me to copy orders, products and customers from zen cart over to woocommerce - I have used other companies previously but often found that it never was a smooth as you expected. I asked a couple of questions before I purchased them, I had a reply within a few hours. I have now since used all 3 plugins and pulled across 3000 customers, 4000 orders, 2000 products including images - and everything seems to have just well worked! I read all the documentation first - as there is an order to how you set these things up (ie orders LAST!!) and I had a couple of ERR moments to which Mark was very instant in his reply, very helpful and resolved every question that I had. One item was not within the help documentation - but it was within the sample CSV files that you can download - I didn't download these (as the woo shop was empty I didn't think it would be populated) but they are just dummy details so that would have avoided a couple of questions. I intend to use these plugins again for other sites - don't get my wrong you must make sure your CSV data is CORRECT before starting anything - no shortcuts! but once I had the CSV correct the uploads were pretty instant! Thank you!

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Satoru

5 out of 5

Plugin works perfectly, But their customer support is more than that : ) Thank you for your help Mark!!

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Marie

4 out of 5

Had an issue with the plugin. Support responded saying it was a holiday (Easter weekend) and fixed the issue by Tuesday of that week. Now, it works perfectly.

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Bryan

5 out of 5

I didn't want to purchase a plugin, but to get a site redesign live I needed to. Unfortunately the first go-around I tried the 'official' WooCommerce plugin, with no luck. Support was out on holiday (New Years). Completely understandable, but I needed to launch, now! I found XAdapter's plugin and purchased it. It didn't work right away for my site (issue with subscriptions), but support staff was very responsive and helpful. Within a short period of time I was able to get my production site's orders into the new site. I couldn't recommend this enough for exporting/importing orders!

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Julien

4 out of 5

The plugin works very well. But above all, the support is great! I needed the plugin to allow the export of custom fields, and also to save the export mapping. Mark was very responsive and very professional, and solved every problem very quickly (...despite my very basic English).

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Geoff

5 out of 5

Saved me hours. I had wrangled with the beta version of another plug in and some serious back end SQL before I bit the bullet and spend the $69. Shoulda done it earlier, would have saved me even more hours.

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Mike

5 out of 5

Great product. Helped in exporting to CSV in my case. Support is one of the best I've experienced so far. Thank you guys!

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Paul

1 out of 5

In our system the plugin constantly dies and it creates multiple subscriptions when rerun. Hopefully customer support will help.

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Charles

1 out of 5

After 12 days of back and forth with support, I'm totally fed up. This plugin doesn't work as described, is poorly made and the support has been useless. Worse, as soon as I started asking for my money back, they went silent on me. Go with All Import or something else and avoid these guys!

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Anindo

Hi Charles, We sincerely regret the inconvenience caused to you. Our team is already in communication with you. They have suggested to use the merge option. We request you to be in communication with our support team and show patience. We are confident that your problem will be resolved.

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John

5 out of 5

Great Support.. I had an issue with my licence key that was sorted within minutes.. Thanks again for a perfect product and perfect support!

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Greg

5 out of 5

It's better than woocommerce's Skyverge import plugin which cant handle datestamps correctly. It also exports in a format more compatible with woocommerce order import than the alternatives which is strange but true. Keep up the good work.

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milosh

5 out of 5

Very good and useful plugin. I believe it can be even better with more flexible export filters. Amazing support, definitely made my day.

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Matthew

5 out of 5

A fantastic plugin which really delivers against my need to bulk import (and regularly update) subscriptions and orders. Nothing else like it in the marketplace. Outstanding support too 10/10!

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Drew

5 out of 5

We are using version 2.1.1 and for some reason the exported UPS WorldShip XML format did not match what WorldShip 2017 requires. Since I first contacted support, they have provided prompt replies and wrote custom code to get the plugin working for my site. I'm impressed that they spent the time to get the plugin working instead of telling me to purchase another plugin. I look forward to future updates so the plugin works out of the box.

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Jeremy

5 out of 5

Great support so far using this plugin, you certainly get what you pay for with this plugin

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David Furland

5 out of 5

What a great plugin. Really easy to use, and an OUTSTANDING support. Great. They really saved me.

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Matthew Walker

5 out of 5

I am a website developer which implemented this plugin into a client's website. The plugin extremely simple to use and the setup was extremely simple. The support for extra functionality has been brilliant and i believe with future updates this plugin will be the best in the market, for example exporting to csv with permanent custom headers. I highly recommend this plugin to other developers looking for a woocommerce export to csv plugin.

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Jeroen

5 out of 5

This plugin helped me with a big problem: getting the right order information out of an old backup into a new site. Though there were problems along the way with different fields, Mark helped me as long as it took to get everything right. Great support!

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Scott

5 out of 5

This plugin developed the world's best people and support staff - just incredible. For my needs, Mark and the team did update the plugin for the first time, allowing you to import custom date value, and Mark has worked with me almost all day to import the values in the custom field. The team that works on these plug-ins - are true professionals and great guys.

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Alex

5 out of 5

Plugin is great....but Support is 100 times better then plugin.

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Curtis

5 out of 5

Great Plugin.. Outstanding support.. You made my day!!!

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