How to Export WooCommerce Customers and Orders?

Running a WooCommerce store involves handling a lot of customer and order data. With the right plugins, you can easily manage and export this information without much hassle.

Managing customers and orders is at the very core of running a successful WooCommerce store. As your business grows, so does the volume of data — thousands of customer records, countless orders, and constant updates. Keeping all this information organized and up to date can quickly become a time-consuming, overwhelming task when handled manually.

Thankfully, WooCommerce offers powerful solutions to simplify this process. The Customer Import Export Plugin and the Order Import Export Plugin for WooCommerce are two of the most efficient tools available for this purpose. These plugins make it easy to generate comprehensive CSV files containing all the customer details and order information you need, saving you hours of manual work and reducing the chances of errors.

With these plugins in your toolkit, managing your WooCommerce data becomes faster, smoother, and far more reliable.

WebToffee offers two powerful export plugins designed to simplify data management in WooCommerce stores:

1. WooCommerce Order, Coupon, Subscription Export Import Plugin
2. WordPress Users & WooCommerce Customer Import Export Plugin

Together, these plugins provide a complete solution for exporting and importing essential store data from orders and customers to coupons and subscriptions with flexibility and automation.

Feature	Order, Coupon, Subscription Export Import for WooCommerce	WordPress Users & WooCommerce Customers Import Export
Primary Purpose	Import/export orders, coupons, and subscriptions in a WooCommerce store.	Import/export WordPress users and WooCommerce customers (including user roles, metadata, etc.).
Data Types Supported	Orders, coupons, subscriptions, including custom order meta, bulk update of orders.	WordPress users and WooCommerce customers including password retention, customer metadata, and user roles.
File Formats Supported	CSV, XML, TSV, Excel (XLS/XLSX) for export/import.	CSV, XML, TSV, Excel (XLS/XLSX) for export/import.
Advanced Features	– Advanced filters (by order status, date range, amount, etc.) – Bulk update and import of orders/coupons/subscriptions – Scheduled import/export via FTP/SFTP – Detailed log history – Compatibility with major plugins (e.g., subscription plugins)	– Advanced filters (by user role, registration date, etc) – Bulk update user/customer data on import – Retain user passwords during import/export – Scheduled import/export via FTP/SFTP – Compatibility with membership/user-meta plugins
Typical Use Cases	Migrating store orders, syncing order data with external systems, backing up order/coupon/subscription records, and bulk editing order-related data.	Migrating or managing user/customer databases, synchronising with CRM or membership systems, bulk editing customer/user properties, and retaining login credentials during migration.

The WordPress Users and WooCommerce Customers Import Export plugin by WebToffee allows exporting customers with just a few clicks. This plugin not only allows you to export WooCommerce customers but also gives you the option to select which users and their related data should be exported.

Now, follow the below steps to export WooCommerce Customers from your store site.

Step 1: Install & Activate WooCommerce Customers Import Export Plugin

• From your WordPress dashboard, go to Plugins > Add New
• Search for the WordPress User Import plugin by WebToffee.
• Once you have found the plugin, click Install Now and then Activate the plugin.

Step 2: Select User/Customer as Post Type to Export

Once you have installed the plugin,

• Navigate to WebToffee Import Export (Basic) > Export.
• Select User/Customer as the post type to export.

Step 3: Select Export Method

Here you have two options: Quick Export and Advanced Export. Selecting Quick export exports your WooCommerce customers quickly, without any data filtering options. If you want advanced data filtering options, you may select the Advanced Export option.

Let’s go with Quick Export.

We will then proceed to Step 3 to review available options. You can directly go with the Export too.

Step 4: Configure Advanced Export Options

Here are some advanced options for exporting WooCommerce Customers.

• Decide whether to include guest users in the export.
• Enter a custom file name for the exported customer file.
• Specify a batch count to divide the export into smaller batches. This helps reduce server load when exporting a large number of customer records.
• Choose a delimiter (separator) to distinguish columns in the CSV file.
• Once done, click the Export button to begin exporting your customer data.

Once the export is completed, you can see a success message with the option to download the user data file. You can then click the download link to save the exported customer data file to your system for further use or record-keeping.

For more advanced options, check out the premium version of the WordPress user import plugin. It includes features such as exporting WordPress users to Excel, applying additional filters, scheduling import/export actions via FTP profiles, and more.

Now that you’ve completed exporting customers, let’s move on to the next section – exporting WooCommerce Orders.

To export WooCommerce orders from a website, you don’t have to go far away to search for a plugin that can do that effortlessly. WooCommerce Order Import Export Plugin by WebToffee can help you export all the orders from the WooCommerce store into a CSV file.

Step 1: Install & Activate Order Export & Order Import for WooCommerce Plugin

• From your WordPress dashboard, go to Plugins > Add New
• Search for the Order Import Export plugin by WebToffee.
• Once you have found the plugin, click Install Now, then Activate the plugin.

Now, follow the below steps to export WooCommerce orders from your store site.

Step 2: Select Order as Post Type for Export

Here, select Order as the post type to export. Then proceed to the next step.

Step 3: Select an Export Method

Like the User import plugin, you also have two options: Quick Import and Advanced Import. If you have used this plugin earlier and saved a template for the export option, you can see a third import method Pre-saved template.

Let’s select Advanced Export and proceed to the next step.

Step 3: Filter Data for Order Export

Here, you have some filtering options available to custom export orders from your store site.

You can choose the number of orders you want to export, skip the first n number of orders, and select order IDs to specifically export order data. Also, export order data based on order status, products, users, coupons, and date range.

After choosing the necessary filters, proceed to the next step.

Step 4: Map and Reorder Export Columns

Here you can edit, reorder and rearrange the columns in the export file. Use the drag-and-drop handle to rearrange the columns.

Step 5: Configure Advanced Export Options

• Enable the option to skip orders that have already been exported to avoid duplicates.
• Use the Export in batches of field to define how many orders should be exported per batch. This helps manage performance and reduce server load during large exports.
• Select the delimiter (separator) used to distinguish columns in the CSV file.

• Click on the Export button to export the orders.

Once the export process is finished, you will see a dialog box with the option to download the export file. Click on the Download file button to download the CSV file containing the order data.

For more advanced functionality, consider upgrading to the premium version of the WooCommerce Order Import Export plugin. It offers powerful features such as importing and exporting subscription orders, enhanced filters for selective export, and scheduling options for automated import/export tasks — perfect for stores managing large or recurring order volumes.

Additionally, WebToffee brings all these capabilities together in a comprehensive suite of data migration plugins, covering products, orders, users, and more, making store management seamless and efficient.

Exporting data from WooCommerce is generally straightforward, but you may occasionally run into issues that affect the accuracy or completion of your export files. These problems can arise due to incorrect settings, large data volumes, or file format inconsistencies.

Below are some frequent problems users face and practical solutions to resolve them.

1. Missing Data

Issue: Some fields or product details are missing in the exported file.
Cause: This often happens when the export column mapping is not correctly configured or when certain fields are excluded.

Fix:

• Review your column mapping settings to ensure all necessary fields (e.g., product name, SKU, price, stock, category) are included.
• Double-check that the source data exists and is populated in your store or database.
• If custom fields or meta keys are used, confirm they are properly referenced in the export configuration.

2. Incorrect Encoding

Issue: Exported data displays unreadable or garbled characters, especially for non-English text.
Cause: The export file uses an incompatible character encoding format.

Fix:

• Always export files using UTF-8 encoding, as it supports all international characters.
• When opening the file in spreadsheet software (like Excel), ensure that UTF-8 is selected as the import format.
• If issues persist, open the file in a text editor (e.g., Notepad++ or VS Code) and convert it manually to UTF-8 before re-importing.

3. Timeout Issues

Issue: The export process fails to complete, hangs, or returns an error due to server limitations.
Cause: Exporting a large dataset or including complex filters can exceed PHP execution time or memory limits.

Fix:

• Use the batch export option (if available) to process the export in smaller chunks.
• Filter by smaller date ranges or product subsets to reduce the load.
• Increase PHP execution time or memory limit temporarily in your server configuration if necessary.
• Schedule exports during off-peak hours to reduce server strain.

Exporting WooCommerce order and customer data can be daunting, especially with bulk orders on your store site. But with the plugins mentioned in this article, it can be done effortlessly.

We hope this guide has helped you understand how to efficiently export WooCommerce customers and orders from your store. By following the outlined steps and applying the recommended best practices, you can streamline your data management process and focus more on growing your business.

If you want a solution for the import and export of WooCommerce products, take a look at our plugin: Product Import Export Plugin For WooCommerce