How to Export WooCommerce Customers to CSV

Exporting customers from a WooCommerce store is often required for various reasons. This article will explore these scenarios and explain how to efficiently handle them using a simple WooCommerce export customers process with minimal effort.

Need to export WooCommerce customers for a specific task? You may be moving your store to a new platform, migrating customers to another WooCommerce site, syncing customer lists with an email or CRM tool, or analyzing customer data for segmentation and reporting.

Depending on the task, a basic customer list may not be enough. You might need names and email addresses, billing and shipping details, order summary data, guest customer records, user roles, custom fields, or metadata added by other plugins.

WooCommerce does offer a basic customer export option, which is useful for quick CSV downloads. However, it doesn’t provide plugin-level control for advanced filtering, custom field selection, reusable templates, or automated exports.

In this guide, we’ll walk through the available methods to export WooCommerce customers, from the built-in option to more flexible plugin-based exports, so you can choose the right approach for your store.

WooCommerce gives store owners a quick way to download basic customer data directly from the Customers section. This is the simplest method if you only need a general customer list for basic reporting, manual review, or a one-time backup.

To export customers using the default WooCommerce option:

Step 1: Navigate to the Customers Section

• From your WordPress dashboard, go to WooCommerce > Customers.

This opens the Analytics-powered customer list, which shows all registered customers who have placed at least one order on your store.

The customer list displays the following columns by default:

• Name and email address
• Date of last order
• Total number of orders
• Total amount spent
• Average order value
• Country

You can adjust which columns are visible using the column toggle icon at the top right of the table. Note that toggling columns on or off here changes what you see on screen, but not necessarily what appears in the exported file, which always includes its own fixed set of fields regardless of your column view.

Step 2: Apply Filters to Narrow Export

What you see on screen is what gets exported, so filtering before you download is important. WooCommerce provides a few ways to narrow the list:

• Search bar: Type a customer name or email address to look up specific customers. Useful for verifying individual records but not for bulk filtering.

• Advanced filters: Click the Advanced filters option from the Show dropdown to access more granular controls.

Step 3: Export the CSV

Once your filters and sorting are set, click the Download button at the top right of the Customers screen. WooCommerce will generate a CSV file and download it to your computer.

The exported file will include: customer name, email address, username, registration date, last order date, number of orders, total spend, average order value, and country. This set of fields is fixed; you cannot add or remove columns from the native export.

Limitations of the Built-in WooCommerce Customer Export

The built-in WooCommerce customer export is useful for quick downloads, but it offers limited control. You cannot select specific fields, filter customers by segment, export custom customer meta, schedule automated exports, or customize the export format for advanced use cases.

This means it may not be suitable if you need targeted customer lists, custom checkout fields, recurring reports, or structured files for third-party tools.

If you need more than a basic customer list, such as filtered segments, selected fields, custom meta, or automation, use the plugin method below.

To export WooCommerce customers, install the WebToffee WordPress Users & WooCommerce Customers Import Export plugin, go to WebToffee Import Export > Export, select User/Customer, choose Advanced Export, filter the user role as Customer, map the required columns, and click Export to download the customer CSV file.

Using a dedicated customer export plugin, such as the WebToffee Customer Import Export Plugin, is the most convenient, efficient, and scalable way to export customer data from WooCommerce and bulk update WordPress users. These plugins offer advanced filtering, support for custom fields, and flexible export formats, making them ideal for stores of all sizes.

What Customer Data Can You Export from WooCommerce?

When exporting customers from WooCommerce, you can extract a wide range of data depending on your store setup and the export method used. This allows you to manage customer relationships, analyze purchasing behavior, and integrate with external tools like CRMs or email marketing platforms.

Typically, you can export:

Customer data type	Details you can export
Personal information	Customer name, email address, phone number, and full address details
Billing and shipping details	Separate billing and delivery addresses, company name, and contact information
Order history	Total orders, purchase frequency, and lifetime value via plugins or reports
Customer roles	User roles such as Customer, Subscriber, or Wholesale user
Guest customer data	Information from non-registered users who placed orders
Custom fields and metadata	Additional data added via plugins, such as VAT number or customer preferences

Below is a step-by-step guide on how to export customers using such a plugin.

Step 1: Install & Activate WooCommerce Customers Import Export Plugin

• From your WordPress dashboard, go to Plugins > Add New.
• Search for ‘WordPress users and WooCommerce customers import export’ plugin by WebToffee.
• Install and Activate the plugin.

Step 2: Select User/Customer as Post Type for Export

After the plugin activation,

• Go to the dashboard and navigate to WebToffee Import Export > Export.
• Select User/Customer as the post type.

Step 3: Select Advanced Export Option for Customers

Here, select Advanced Export. With Advanced Export, you can:

• Apply detailed filters to narrow down your customer list.
• Choose specific columns and data fields to include in the file.
• Add or map custom fields.
• Configure additional export preferences, such as file format, column order, and data formatting.

Once done, proceed to the next step.

Step 4: Select ‘Customer’ from User Roles

This step allows you to narrow down your export to only those users who are actual customers.

• In the User Role field, select Customer from the drop-down.

By doing this, you ensure that only customer data, such as their names, email addresses, and order details, is included in the export, excluding other user roles like administrators or shop managers.

You can also export customers based on their email and registration date.

Step 5: Map & Reorder Export Columns

In this section, you can edit the column names if needed.

The drop-down menu allows you to customize the headers for your export CSV file and even rename them. Additionally, you can rearrange the columns by moving them to adjust the order.

Step 6: Export Customers

In this final step, you can configure a few options.

• In Export guest users, you can mark Enable to include guest users (customers who checked out without creating an account) in your store, along with the export.

• Specify an export file name. This helps you easily identify and organize the file for future reference.

• Next, you can set the number of records the server will process in each batch during the set timeout period.

• Click on the Delimiter drop-down and choose a separator (comma, semicolon, tab, or space) to differentiate columns in the CSV file.

• After reviewing your settings, click Export to generate and download your customer data file.

The plugin will generate and download your customer data in a CSV file. You’ll now have a neatly organized list of all your customers, including their details and any additional information you selected — ready for use.

Whether you want to analyze purchasing patterns, import the data into another system, or launch targeted marketing campaigns, your exported file provides a convenient and efficient way to manage customer information outside your WooCommerce store.

The following is a screenshot of an exported CSV file generated by the plugin.

Likewise, the plugin lets you import customers/users as well. You can simply import users by uploading the CSV file containing all the user/customer data that needs to be imported.

Exporting customer data requires careful handling to ensure accuracy, security, and compliance. Here are some essential best practices to follow:

1. Follow GDPR and Privacy Regulations

Always ensure you export, store, and use customer information in accordance with data protection laws, such as GDPR. Only collect and process data that you have permission to use, and inform customers how their data will be handled.

2. Use Secure File Storage

Once exported, customer data should be stored in a secure location. Use encrypted folders, password-protected storage, or trusted cloud services to prevent unauthorized access.

3. Export Only the Fields You Need

Avoid exporting unnecessary information. Limiting data to only what is required helps reduce security risks and keeps your workflow clean and efficient.

4. Regularly Back Up Your Customer Database

Maintain routine backups of your customer data to prevent loss due to system crashes, server issues, or accidental deletion. Regular backups ensure you always have access to the most up-to-date information.

5. Test Imports/Exports Before Migrating to Another System

If you’re moving customer data to a CRM, email marketing tool, or new store platform, always run a test export and import first. This helps identify formatting issues, field mismatches, or missing data before you perform the full migration.

With these best practices in place, you may find that advanced import and export capabilities can further streamline your workflow. The premium version of the plugin offers powerful enhancements to help you do just that. Read on to learn more.

The WooCommerce Customers Import Export plugin discussed in this article has a premium version for migrating user and customer data. It features several advanced options, such as:

• Supports Multiple File Formats: Export customer data in XML, TSV, or Excel (XLS/XLSX) for seamless integration with other tools, easier analysis, and greater flexibility beyond standard CSV files.
• Advanced Filtering Options: Filter customers by role, registration date, location, order count, or custom fields to export only the data you need, saving time and improving accuracy.
• Customer Metadata Export: Include additional details such as billing information, shipping addresses, and custom fields to build a complete customer profile and gain better insights.
• Automated Scheduling via FTP/SFTP: Set up automatic exports to run at regular intervals and send files to FTP/SFTP. Keep your data up to date without manual effort.
• Export Guest Customers: Easily export guest customers along with registered users to ensure no valuable data is left behind.

The premium version of the WooCommerce Customers Import Export plugin offers advanced features that streamline the migration of user and customer data, making it more efficient, customizable, and easy to manage.

Whether managing large imports, automating exports, or working with specific customer information, this plugin provides all the necessary tools for a smooth migration experience.

Customer data is a crucial asset for your store. Sometimes, exporting this data becomes necessary – for backup, migrating to a new site, or for analysis and auditing.

Plugins like WooCommerce Customers Import Export simplify the process, offering various features that make exporting your customer data secure and efficient.

We hope this article has made exporting customer lists from WooCommerce clear and straightforward. If you have any questions or need further clarification, please comment below, and we will be happy to assist you!