Home > Docs > WordPress Users & WooCommerce Customers Import Export > How to Schedule User Exports via FTP in WooCommerce

How to Schedule User Exports via FTP in WooCommerce

Last updated on April 24, 2026

User and customer data can be exported automatically to an FTP server using the WordPress Users & WooCommerce Customers Import Export plugin by configuring an FTP profile and scheduling the export during the export process.

This allows exported files to be transferred directly to a remote server at scheduled intervals without manual downloads.

Steps to schedule export

To input the FTP credentials:

  1. Navigate to WebToffee Import Export (Pro)> General  Settings> FTP Settings.
  2. Add a new FTP profile and save.
  3. Go through WebToffee Import Export (Pro)>Export and follow the steps in How to export users to export your site’s user data.
  4. On reaching Step 5, choose the FTP option under Download the file into.
  5. Now, select the FTP profile(for reference, read Creating FTP profiles for export and import ).
  6. Click on Schedule.
Enabling FTP Export
Enabling FTP Export

Types of cron schedulers

The plugin supports two different schedule types:

Scheduling during export
Scheduling during export
  1. WordPress Cron: Upon a visit, WordPress Cron will check to see if the time/date is later than the scheduled event/s, and if it is– it will fire those events.
    • schedules your job at the specified time. 
    • is dependent on your website visitors.
  2. Server Cron: You may need to trigger the URL every minute depending on the volume of data to be processed.You can use this option :
    • to generate a unique URL that can be added to your system in order to trigger the events. 
    • if you have a separate system to trigger the scheduled events.

File name : Specify a filename for the exported file(the contents of this file will be overwritten for every export). If left blank the system generates a default name(a new filename is generated for every export).

Schedule the time at which you want the automatic export to occur and also give other necessary information for the export.

On setting the interval as custom, you will have to set the custom interval option in minutes, as shown below.

setting-custom-interval
Setting custom time interval

And then click on Schedule Now.

One can also access  Scheduled actions to know more.