When it comes to e-commerce, everything related to shipping, tracking, and delivery are crucial elements. One of the commonly seen customer concerns is about returns and its management. It is a fact that the customer would need to access the return policy and its related conditions then and now at every step until delivery and thereafter.
It would be highly beneficial to include the return policy and conditions in the shipping documents. Print Invoice, Packing Slip, Delivery Note & Label Plugin for WooCommerce allows you to add return policy very easily.
Navigate to the General Settings window from the dashboard Invoice/ Pack Slip. It is in the general settings window where the common details applicable across all the documents are configured. In this window, you get an option to insert your return policy as shown below:
The text entered in the return policy field will be used across all the documents where ever applicable. However, if you wish to hide it from any document, the same can be disabled from the customize tab of its respective screen. For example, if you don’t want the return policy to be shown in the Shipping label, toggle it to disable from the customize screen.