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Home > Docs > WebToffee eCommerce Marketing Automation > Customize Web Campaign Pop-Ups for WooCommerce Stores

Customize Web Campaign Pop-Ups for WooCommerce Stores

Last updated on March 11, 2025

Pop-ups are crucial in WooCommerce marketing, helping store owners capture leads, recover abandoned carts, and increase conversion rates. Whether you want to welcome visitors with an exclusive offer, encourage cart recovery, or retain existing users, customizing your pop-ups ensures they align with your store’s branding and goals. In this article, we’ll discuss how to create fully customized, conversion-optimized pop-ups that align with your WooCommerce store’s marketing strategy using WebToffee E-commerce Marketing Automation.

Step 1: Navigate to the Web Campaigns Section

  1. Navigate to Web Campaigns from the WebToffee Marketing sidebar menu.
  2. This will open the campaigns dashboard, where you can manage and create campaigns.
Web Campaigns dashboard - WebToffee E-commerce Marketing Automation
Web Campaigns dashboard – WebToffee E-commerce Marketing Automation

Step 2: Head to the Pop-up Editor (Template Editor)

To begin customizing your pop-up, let’s first head to the pop-up editor:

  1. If you are creating a new campaign:
    1. Click “Create New Campaign.”
    2. Select the campaign type (Welcome, Cart Recovery, Exit Intent).
    3. Choose a pre-designed template to customize.
Campaign types - E-commerce Marketing Automation
Campaign types – E-commerce Marketing Automation
  1. If you are editing an existing campaign:
    1. Scroll to the “Your Web Campaigns” section.
    2. Find the campaign you want to modify.
    3. Click Edit to access the campaign settings.
Editing a web campaign - E-commerce Marketing Automation
Editing a web campaign – E-commerce Marketing Automation
  1. After selecting a template, hover over the Sign-up Screen (Step 1) and click “Edit Template.”
Edit web campaign template - E-commerce Marketing Automation
Edit web campaign template – E-commerce Marketing Automation
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Note: Each pop-up has two screens:

A. Sign-up Screen (Initial Pop-up)

  • This is the first screen that users see.

B. Success Screen (After Form Submission)

  • This screen appears after the user submits the form.

Step 3: Customizing the Sign-up Screen

A. Editing Text Content

  1. Click on any text block (e.g., “Jump on This Deal!”).
  2. Modify the text content by double-clicking on it.
  3. Customize the font size, font color, text alignment, and padding from the right-side panel.
Customizing texts - Template editor
Customizing texts – Template editor

B. Editing Input Fields

  1. Click on an input field (e.g., Email).
  2. Modify the placeholder text (e.g., “Enter Your Email”) and error message.
  3. Change the background color, width, height, and padding from the right panel.
Edit input fields - Template editor
Edit input fields – Template editor

C. Customizing the CTA Button

  1. Click on the CTA button (e.g., “Get My 10% Off”).
  2. Modify the text by double-clicking.
  3. Customize button actions from the right panel:
    • Submit Form & Close – No success screen, just closes after submission.
    • Go to Next Step (Success Screen) – Default option.
    • Close Pop-up – Closes the pop-up without submitting.
    • Link to Another Page – Redirects users to a URL.
  4. Adjust font size, width, height, and background color.
Customize CTA - Pop-up editor
Customize CTA – Pop-up editor

D. Customizing the Close Button

  1. Click on the “No Thanks” or close button.
  2. Customize its appearance, text, and action.
Customize close button - Pop-up editor
Customize close button – Pop-up editor

E. Adding Extra Elements

  1. On the left panel, you’ll find additional blocks:
    • Text
    • Buttons
    • Images
    • Countdown Timers (for urgency)
  2. Drag and drop elements into the pop-up to customize it further.
Drag and drop blocks - Pop-up editor
Drag and drop blocks – Pop-up editor

F. Block Toolbar

  1. The Block Toolbar allows you to move, duplicate, or delete a block within the editor for quick and easy customization.
  2. Click on a block in the editor, and the toolbar will appear.
Block toolbar - Pop-up editor
Block toolbar – Pop-up editor

Step 4: Customizing the Success Screen

A. Editing the Success Message

  1. Click on the Success tab at the top of the editor.
  2. Modify the thank-you text or any message displayed.
  3. Customize font size, color, and alignment from the right panel.
Success screen editor
Success screen editor

B. Adding a Coupon Code

  1. Click on the Coupon Code block.
  2. Select an existing coupon from the dropdown on the right panel.
  3. Customize size, font, and color to fit the design.
Coupon configuration - Pop-up editor
Coupon configuration – Pop-up editor

C. Editing the CTA Button

  1. Click on the button (e.g., “Continue Shopping”).
  2. Modify its text, size, and color.
  3. Change its action to either:
    • Close the pop-up
    • Redirect users to the shop page
Editing CTA - Template editor
Editing CTA – Template editor

Step 5: Save and Apply the Pop-up

Once you’ve customized both the Sign-up Screen and Success Screen,

  1. Click “Save” to store your changes.
  2. Click “Finish Editing” to apply the changes to your campaign.
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Best Practices for Pop-ups

A. Welcome Campaigns

  • Offer value upfront (discounts, exclusive deals).
  • Keep forms short (Name & Email only).
  • Use contrasting CTA colors for better visibility.

B. Cart Recovery Campaigns

  • Remind users of their abandoned cart.
  • Offer a discount to encourage checkout.
  • Show a direct “Return to Cart/Checkout” button.

C. Exit Intent Pop-ups

  • Trigger the pop-up right before the user leaves.
  • Use compelling offers to make them stay (e.g., “Wait! 10% Off Before You Go!”).
  • Ensure an easy opt-out option for better user experience.