It quite common for a busy online store to receive a large number of orders each day. Import Export Suite for WooCommerce plugin enables you to efficiently and quickly import and export all of these orders from one online store to another. To import WooCommerce orders:
- Select the post type as Order.
- Select an import method.
- Map the import columns.
- Use advanced options/ batch import and scheduling.
Import Orders
To import WooCommerce orders, click on WebToffee Import/Export(Pro) > Import.

Refer to the Sample Order CSV for more details.
Step 1: Select post type
As a first step, you need to choose the post type as Order.
Step 2: Select import method
Choose from the below options to continue with your import:
- Quick import
- Based on a pre-saved template
- Advanced import
Let us have a look at each of these export methods:
Quick Import
- imports the basic/standard fields of the respective post type.
- primarily used when your input file was exported using the same plugin.
- One can import file from:
- Local
- URL
- FTP
- Click the Import button to complete the action or proceed to Step3 for advanced options.
Pre-saved template
- This method retains the previous filter criteria and other column specifications as per the chosen file and imports data accordingly.
- By selecting this option, one can choose a previously saved template from the Import template drop-down.
- Click the Import button to complete the action or proceed to Step3 to map and reorder columns.
- Navigate to Step 3 to know more about mapping and reordering import columns.
Advanced import
- This import method takes you through a detailed process of filtering, column selection and advanced options.
Step 3: Map import columns
Here, one can map the import columns under the following 3 fields:
- Default fields: The column names appearing in this section can be edited if required. The preferred names and choices that were last saved can be viewed on choosing a pre-saved template. One can also move the columns to reorder the arrangement.
- Meta(custom fields)
- Hidden meta
Evaluate field
Evaluate field can be used to append a value/expression to an existing item while importing. It basically selects/maps any column from the input file and compute the values with expressions and creates output.
- Expression: Any of the operators +*/-()&@ or string constants can be used along with the attributes to manipulate the respective value.
- Input: Select the column from the drop down which has to be modified.
- Output: Sample value will be created based on the first record from input file.
- Click on Step 4 to proceed.
Step 4: Advanced Options/Batch Import/Scheduling
- On reaching Step 4, the following window will appear, from where one can:
- Update Only: On selecting “Yes”, the store is updated with the data from the input file only for matching/existing records from the file. On selecting “No”, the entire data from the input file is processed for an update or insert as the case maybe.
- If order exists in the store: One can either Skip or Update the entry.
- If conflict with an existing Post ID: One can either Skip item or Import as new item.
- Email customer on order status change: You can choose between Yes and No.
- Create User: One can create a customer and notify them if needed.
- Link products using SKU instead of Product ID
- Delete non-matching orders from store
- Update stock details
- Save the template file for future (if needed).
- Click on Import/Schedule to finish.
You can either import the orders directly into your store or schedule the import using FTP.
To schedule the import:
- Hit the Schedule option, and you will be taken to the cron schedule window as shown below:
The plugin supports two different schedule types:
- WordPress Cron: Upon a visit, WordPress Cron will check to see if the time/date is later than the scheduled event/s, and if it is– it will fire those events.
- schedules your job at the specified time.
- is dependent on your website visitors.
- Server Cron: You may need to trigger the URL every minute depending on the volume of data to be processed.You can use this option :
- to generate a unique URL that can be added to your system in order to trigger the events.
- if you have a separate system to trigger the scheduled events.
You can also configure the time at which the import is to be scheduled.
To directly import:
- Hit on the Import option.
Once the import is completed, a pop-up will be displayed showing import status which contains the number of successful imports and failed imports (if any).
Saleh
April 28, 2024
Hi, I got issue. My file is in .xml format and when i go to Step 3 to select map import columns i can’t see proper records although when i open .xml file i have all the records. Is there any way to get this thing done?
Hema
May 15, 2024
Hello Saleh,
Thanks for reaching out. The data format must be very similar to the sample XML file that’s shared in this article. Kindly go through the format from here.
Gary Carroll
July 4, 2024
Re: “Thanks for reaching out. The data format must be very similar to the sample XML file that’s shared in this article. Kindly go through the format from here.”
I have the same problem. The sample file provided is NOT xml, but csv. Per article: “Any of the operators +*/-()&@ or string constants can be used along with the attributes to manipulate the respective value.” That’s good… what do the operators do? And in the doc it says ( and ) but the example shows { and }… are they treated the same?
Hema
July 18, 2024
Hello Gary,
Thanks for reaching out. We apologize for the inconvenience caused due to the change in the file format. The XML files with which you are trying may have a different data format. We advise you to contact customer support, they would be able to give you a customized code snippet to convert the XML file to the required data format.
The documentation is updated now to reflect the changes in the enclosing brackets. It is necessary for an expression to be inside square brackets for the interpreter to understand it.