Product Import Export Plugin For WooCommerce helps to export and import a huge amount of products from a WooCommerce website to a supported file format in a quick and easy way. While importing or exporting data of larger size, the memory limitations of your website or the time settings can cause errors. This can result in incomplete exported file while exporting or the import process seems to be taking a long time without any actual import taking place. This could be due to the memory limitations of your site. To overcome this scenario, the following can be done.
1. Increasing PHP memory and WordPress memory
When your site is using more memory to import your files than it is capable of, this can generate errors. This can be overcome by increasing the PHP memory and WordPress Memory. Open the php.ini file in the wp-admin folder and change the memory_limit to the amount of memory you need to complete the import or export.
To increase your WordPress memory limit go to the wp-config.php file and change the memory parameter indefine('WP_MEMORY_LIMIT', '256M');
2. Increase the maximum execution time
If the import or export is taking longer to complete and the process times out, increasing the maximum execution time can fix this error. Try increasing the time limit in seconds in any of the following.
- Change
set_time_limit
in wp-config.php, - Change
max_execution_time
in the php.ini file, or - change
php_value max_execution_time
in the .htaccess file
3. Contact host
If the above does not work for you, your host’s limitation may be to blame. If increasing the PHP or WordPress memory does not work for you, or you don’t have access to php.ini you may contact your host and have them increase your memory limit.
Note: Dividing your input file into smaller input files with fewer entries can help improve the import speed.
you ree
May 24, 2024
Hello, I found a problem and am inquiring.
It takes a long time to export a bulk order or the download is not complete.
And after you export one order, if you export a bulk order, it will be downloaded quickly.
Do you know the cause of these problems?
I need your help.
The memory of wooocomercce is 1024.
Hema
May 28, 2024
Hello You ree,
Thanks for reaching out. This could be arising due to a large batch size. Kindly read the following article to alter your batch size. It better to have a small batch size to avoid these download issues.
yajath
February 23, 2023
am using webtoffe import plugin and followed the csv breakdown, I have 2700 products, already have broken the files in 100 batches it was smooth. until the i reached 700 products now it doesn’t even import 1 product any suggestion please help me out
Vineetha
March 31, 2023
Hi Yajath,
Thanks for reaching out. The issues might be due to some data in the file. For further assistance, please reach out to our support forum.